Wh Bagshaw Co
Manufacturing Customer Support Representative
Wh Bagshaw Co, Nashua, New Hampshire, us, 03062
Are you eager to make a meaningful impact and gain invaluable experience? Do you enjoy being the go-to person for information? Appreciate autonomy? Join our 154-year-old family business in a versatile role that offers a unique blend of tasks, ensuring no two days are the same. In this position, you will have diverse responsibilities that keep your workday exciting and fulfilling. You will work with seasoned industry experts who are committed to your growth and success. If you are motivated by new challenges, enjoy being a pivotal resource, and are excited about being part of a company with a rich history, this role is perfect for you.
This is a combined role providing variety in tasks, ideal for an individual eager to make an impact and learn from experienced industry professionals. If you are someone who enjoys variety in their day, works well without supervision, and enjoys being the “go-to” for information, you will thrive in this role.
Duties
Interface with customers, primarily via email.
Prepare quotations for customers.
Coordinate with various departments to handle customer inquiries, orders, and concerns promptly and professionally.
Monitor daily production and shipments, managing customer changes, communicating with the production floor on priorities.
Utilize ERP system to process orders, track shipments, and maintain customer records.
Attend production meetings and provide input on sales trends and forecasts.
Other duties and projects that arise that are aligned with skill set and experience.
Qualifications:
Work authorization in the United States (required).
3 years in manufacturing setting.
Demonstrated career progression showing increasing levels of responsibility.
Strong mathematical skills for managing inventory and processing orders accurately, as well as understanding tolerances.
Experience in sales and/or customer service.
Excellent written and verbal communication skills.
Outgoing personality with the ability to build rapport with customers as well as manufacturing personnel.
Detail-oriented and highly organized with strong multitasking abilities.
Proficiency in Microsoft Windows operating systems and software.
Experience using an ERP system for order processing and inventory management.
Minimum of 2 years of post-secondary education in a related field preferred.
Job Type: Full-time (40 hours) in office, in Nashua, NH. Exempt.
Monday - Thursday: 8:00am - 5:00pm, Alternating Fridays 8:00am - 4:00pm / Off.
Apply online via BambooHR.
Qualified candidates will be interviewed via video call.
WH Bagshaw provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, color, sex, disability, national origin, race, religion, sexual orientation or veteran status.
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This is a combined role providing variety in tasks, ideal for an individual eager to make an impact and learn from experienced industry professionals. If you are someone who enjoys variety in their day, works well without supervision, and enjoys being the “go-to” for information, you will thrive in this role.
Duties
Interface with customers, primarily via email.
Prepare quotations for customers.
Coordinate with various departments to handle customer inquiries, orders, and concerns promptly and professionally.
Monitor daily production and shipments, managing customer changes, communicating with the production floor on priorities.
Utilize ERP system to process orders, track shipments, and maintain customer records.
Attend production meetings and provide input on sales trends and forecasts.
Other duties and projects that arise that are aligned with skill set and experience.
Qualifications:
Work authorization in the United States (required).
3 years in manufacturing setting.
Demonstrated career progression showing increasing levels of responsibility.
Strong mathematical skills for managing inventory and processing orders accurately, as well as understanding tolerances.
Experience in sales and/or customer service.
Excellent written and verbal communication skills.
Outgoing personality with the ability to build rapport with customers as well as manufacturing personnel.
Detail-oriented and highly organized with strong multitasking abilities.
Proficiency in Microsoft Windows operating systems and software.
Experience using an ERP system for order processing and inventory management.
Minimum of 2 years of post-secondary education in a related field preferred.
Job Type: Full-time (40 hours) in office, in Nashua, NH. Exempt.
Monday - Thursday: 8:00am - 5:00pm, Alternating Fridays 8:00am - 4:00pm / Off.
Apply online via BambooHR.
Qualified candidates will be interviewed via video call.
WH Bagshaw provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, color, sex, disability, national origin, race, religion, sexual orientation or veteran status.
#J-18808-Ljbffr