Account Specialist II

Considering a job change? Take a look at Aon! Our commercial risk team in Chicago is looking for an Account Specialist II.This is a hybrid role based out of our Chicago, Illinois office.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeAssist the Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients (including complex clients) and undertaking the client-facing and internal activities related to these processes. Account Specialists will also assist Brokers as necessary particularly on Commercial Risk business.Skills that will lead to successMaintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity.Performs submission assembly/creation where assigned. Facilitates the timely and accurate flow of information between clients, and account team members.Handles client open items lists and responds to client ad-hoc requests.Gathers and analyzes data and drafts assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation.Actively supports and monitors the renewal process. At the direction of the Account Executive, drafts quote comparisons and follows up for binders, policies, and endorsements.Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables.Primary collaborator with Premium Accounting on client billing matters.Receives and handles routine and sophisticated coverage inquiries and endorsement requests.Serves as key client liaison for items such as certificates, invoices, premium finance agreements, summaries of insurance, and policy transmittals.Monitors and follows-up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems.May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable.Ensures tools are understood and used. Performs related duties as assigned.Education and Experience:High school diploma or equivalent requiredBachelors degree preferred1 - 2 years of previous commercial insurance experience preferredProperty & Casualty brokers license preferred, or to be obtained within 120 days of start datePay Transparency LawsThe salary range for this position (intended for U.S. applicants) is $65,000 - $75,000. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.How we support our colleaguesAon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

#J-18808-Ljbffr