Comcast
Xfinity Retail Sales Consultant
Comcast, Boulder, Colorado, United States, 80301
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job Summary$25.99+ Hourly (Salary is $18.30 Base + Targeted Commission)
$1500 Signing Bonus (subject to terms and exclusions), Uncapped Commission, 4-Day Work Week, Day One Benefits, Courtesy TV & Internet.Job DescriptionWhat you will be doing :Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.Providing outstanding customer service with all customer interactions.Helping customers interpret and clarify their account statements and pay their bills in the store.Solving customer issues, answering questions, assisting with accounts, upgrading services, and processing requests.Providing expert-level understanding for customers and Comcast products and services.Maintaining detailed sales product knowledge, including competitive information.Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - by joining huddles and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.What you will need to haveHigh School Diploma or equivalentGenerally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experienceAbility to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.Regular, consistent, and punctual attendance.Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.Perks and benefitsWe offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.DisclaimerThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.Salary:Base Pay: $18.30Total Target Compensation (Base Pay plus Targeted Commission): $25.99Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.EducationHigh School Diploma / GEDRelevant Work Experience2-5 Years
#J-18808-Ljbffr
$1500 Signing Bonus (subject to terms and exclusions), Uncapped Commission, 4-Day Work Week, Day One Benefits, Courtesy TV & Internet.Job DescriptionWhat you will be doing :Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.Providing outstanding customer service with all customer interactions.Helping customers interpret and clarify their account statements and pay their bills in the store.Solving customer issues, answering questions, assisting with accounts, upgrading services, and processing requests.Providing expert-level understanding for customers and Comcast products and services.Maintaining detailed sales product knowledge, including competitive information.Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - by joining huddles and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.What you will need to haveHigh School Diploma or equivalentGenerally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experienceAbility to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.Regular, consistent, and punctual attendance.Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.Perks and benefitsWe offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.DisclaimerThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.Comcast is an EOE/Veterans/Disabled/LGBT employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.Salary:Base Pay: $18.30Total Target Compensation (Base Pay plus Targeted Commission): $25.99Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.EducationHigh School Diploma / GEDRelevant Work Experience2-5 Years
#J-18808-Ljbffr