TE Connectivity Corporation
SALES & MARKETING SUPPORT IV
TE Connectivity Corporation, Oklahoma City, Oklahoma, United States,
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview
TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives.What your background should look like:
Educational Degree:High School Degree RequiredCollege Degree strongly desiredFluent in English and French is a mustFluent in Spanish is a plusProfessional Experience:2-5 yearsSpecial Qualifications, Knowledge and Skills:Strong ability to read, analyze, and interpret customer requirementsStrong ability to interpret and follow a variety of instructions provided in written English, oral or diagramMust be proficient in Microsoft Office (Word, Excel, PowerPoint)Strong written and verbal communications skills requiredEffective Team PlayerCustomer Driven IntegrityOther important things to note:SAP experience is a mustTasks Summary and Responsibilities
Act as the Voice-of-the-Customer for supporting customer needs to internal departments, and as the Face-of-TE to our customers by supporting daily inquiries regarding products, quotations, and overall business support issues (Identify areas of improvement based on customer feedback and assist in creating and implementing solutions.)Understands business processes and make proactive decisions, effectively solving customer issues, and increasing sales.Build and maintain strong business relationships with Customers to drive an exceptional Customer experience.Manage all aspects of large and small customer sales ordersReview customer purchase orders for accuracyEnter and schedule customer ordersSupport efforts by team members to strive for continuous improvement.Consistently push for improvements with a can-do attitude and approach to work.Perform other tasks as directed by Management.Is the primary point of contact for customers, field representatives and sales managers on contractual and any issues pertaining to their accountProactively provides the customer with current information on open orders and other account issuesManages and maintains an order entry system with customer’s current requirements; coordinating any changes with the buyers, field representatives and or sales managers as required.Investigates and provides resolution to any issues the customer encounters with our companyResearch new customers identify potential sales growth.Maintain consistent communication with product line manager, sales managers, and direct customer.Escalates customer related delivery issues to prevent any customer production line interruptionMaintains Tier 2 accountability and works to improve TEOA metricsAbility to multi-task to support customer requirements and BU goalsHave the competence to stop production or shipping in case of any doubt of non-compliance with quality rules in the production process and the quality of manufactured piecesCompetencies
Values: Integrity, Accountability, Inclusion, Innovation, TeamworkLocation: TANGIER FREE ZONE, TNG, MA, 90000City: TANGIER FREE ZONEState: TNGCountry/Region: MATravel: Less than 10%Requisition ID: 124931Job Segment:
Industrial, ERP, SAP, Bilingual, Manufacturing, Technology, Sales
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TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives.What your background should look like:
Educational Degree:High School Degree RequiredCollege Degree strongly desiredFluent in English and French is a mustFluent in Spanish is a plusProfessional Experience:2-5 yearsSpecial Qualifications, Knowledge and Skills:Strong ability to read, analyze, and interpret customer requirementsStrong ability to interpret and follow a variety of instructions provided in written English, oral or diagramMust be proficient in Microsoft Office (Word, Excel, PowerPoint)Strong written and verbal communications skills requiredEffective Team PlayerCustomer Driven IntegrityOther important things to note:SAP experience is a mustTasks Summary and Responsibilities
Act as the Voice-of-the-Customer for supporting customer needs to internal departments, and as the Face-of-TE to our customers by supporting daily inquiries regarding products, quotations, and overall business support issues (Identify areas of improvement based on customer feedback and assist in creating and implementing solutions.)Understands business processes and make proactive decisions, effectively solving customer issues, and increasing sales.Build and maintain strong business relationships with Customers to drive an exceptional Customer experience.Manage all aspects of large and small customer sales ordersReview customer purchase orders for accuracyEnter and schedule customer ordersSupport efforts by team members to strive for continuous improvement.Consistently push for improvements with a can-do attitude and approach to work.Perform other tasks as directed by Management.Is the primary point of contact for customers, field representatives and sales managers on contractual and any issues pertaining to their accountProactively provides the customer with current information on open orders and other account issuesManages and maintains an order entry system with customer’s current requirements; coordinating any changes with the buyers, field representatives and or sales managers as required.Investigates and provides resolution to any issues the customer encounters with our companyResearch new customers identify potential sales growth.Maintain consistent communication with product line manager, sales managers, and direct customer.Escalates customer related delivery issues to prevent any customer production line interruptionMaintains Tier 2 accountability and works to improve TEOA metricsAbility to multi-task to support customer requirements and BU goalsHave the competence to stop production or shipping in case of any doubt of non-compliance with quality rules in the production process and the quality of manufactured piecesCompetencies
Values: Integrity, Accountability, Inclusion, Innovation, TeamworkLocation: TANGIER FREE ZONE, TNG, MA, 90000City: TANGIER FREE ZONEState: TNGCountry/Region: MATravel: Less than 10%Requisition ID: 124931Job Segment:
Industrial, ERP, SAP, Bilingual, Manufacturing, Technology, Sales
#J-18808-Ljbffr