Canteen One
Account Coordinator- Minneapolis, MN1350792
Canteen One, Minneapolis, Minnesota, United States, 55400
Canteen One
Starting pay:
53,000.00-58,000.00Let's talk about Canteen One!
We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
Let's talk about Perks!At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry - One block from light rail transit - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea!
Let's talk about Opportunity!As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in!
Job SummaryAn amazing opportunity to join Canteen One's Client team working with Fortune 500 clients on a national basis! Our Account Coordinators support our Client Managers with program projects, client initiatives, and escalated service calls, while juggling multiple accounts and priorities. And talk about growth opportunities - solid career path!Essential Duties & Responsibilities
First level escalation for unresolved client issuesResolve issues, such as installation delays, service problems, pricing or rate issuesResolve disputes between client locations and vendorsManage projects, such as new store openings and new client rolloutsCommunicate the client's expectations to operations and customer serviceDetermine internal resource requirements of projects based upon project needsEstablish and communicate a usable scheduleProvide project status summary reports and updates to Client Managers and other team membersSupport activities for Client Manager's clients, such as: Service issues, product ordering, adding catalog items, ongoing client requests and questions, etc.Manage assigned lower-volume clients and build client relationshipsRun reports to verify information and proper system setupValidate catalog maintenance and service levelsQualifications
High school diploma required; post-secondary education is strongly preferred, and a Bachelor's degree preferredWith a Bachelor's degree, six months of equivalent advanced customer service experience is required - one year is strongly preferred; with a high school diploma, three years of equivalent advanced customer service experience is requiredExcellent interpersonal communications skills required with proven ability to develop and maintain positive internal and external work relationshipsTimeliness and accuracy with the ability to prioritize and organize business requirements and workloadProficient with Microsoft Word and OutlookIntermediate Microsoft Excel experience required - not just data entry - i.e. calculations, VLookupExperience in an ERP program (i.e. JDE, SAP, Oracle, PeopleSoft) and report writer program strongly preferredApply to Canteen One today!Click here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Associates at Canteen One are offered many fantastic benefits:
MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID: 1350792Canteen OneJenah Freeman
#J-18808-Ljbffr
Starting pay:
53,000.00-58,000.00Let's talk about Canteen One!
We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
Let's talk about Perks!At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry - One block from light rail transit - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea!
Let's talk about Opportunity!As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in!
Job SummaryAn amazing opportunity to join Canteen One's Client team working with Fortune 500 clients on a national basis! Our Account Coordinators support our Client Managers with program projects, client initiatives, and escalated service calls, while juggling multiple accounts and priorities. And talk about growth opportunities - solid career path!Essential Duties & Responsibilities
First level escalation for unresolved client issuesResolve issues, such as installation delays, service problems, pricing or rate issuesResolve disputes between client locations and vendorsManage projects, such as new store openings and new client rolloutsCommunicate the client's expectations to operations and customer serviceDetermine internal resource requirements of projects based upon project needsEstablish and communicate a usable scheduleProvide project status summary reports and updates to Client Managers and other team membersSupport activities for Client Manager's clients, such as: Service issues, product ordering, adding catalog items, ongoing client requests and questions, etc.Manage assigned lower-volume clients and build client relationshipsRun reports to verify information and proper system setupValidate catalog maintenance and service levelsQualifications
High school diploma required; post-secondary education is strongly preferred, and a Bachelor's degree preferredWith a Bachelor's degree, six months of equivalent advanced customer service experience is required - one year is strongly preferred; with a high school diploma, three years of equivalent advanced customer service experience is requiredExcellent interpersonal communications skills required with proven ability to develop and maintain positive internal and external work relationshipsTimeliness and accuracy with the ability to prioritize and organize business requirements and workloadProficient with Microsoft Word and OutlookIntermediate Microsoft Excel experience required - not just data entry - i.e. calculations, VLookupExperience in an ERP program (i.e. JDE, SAP, Oracle, PeopleSoft) and report writer program strongly preferredApply to Canteen One today!Click here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Associates at Canteen One are offered many fantastic benefits:
MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Req ID: 1350792Canteen OneJenah Freeman
#J-18808-Ljbffr