Looknatural
Surgical Coordinator
Looknatural, Paramus, New Jersey, us, 07653
Sycamore Medical Management is seeking a Surgical Coordinator for our fast-paced, multi-specialty, growing practice. The Surgical Coordinator is responsible for scheduling all surgeries for the physicians in the office. The overall purpose of this position is to efficiently schedule surgeries for the physician(s) by managing their surgical schedules and acting as a patient advocate for our surgical patients.Responsibilities
Meet with the patients after the physician(s) visit and/or by phone/telehealthDiscuss surgical procedure details with the patient including insurance benefits, authorization requirements, and/or cosmetic ratesActively participate in engaging with the patients, physicians, and teams during clinic hours with a focus on patient satisfaction during their appointmentArrange surgery dates according to the physician(s) OR and office hour scheduleContact Hospital Operating Room and/or Surgery Center to coordinate date/time of surgical procedure; responsible to send reservation forms and update calendarsSchedule inpatient hospital procedures and in-office proceduresSchedule pre/post-operative visits with physicianProvide the Pre-Certification Department with patient demographic information to initiate the insurance authorization request and follow up to ensure completion prior to services being renderedMay be responsible to authorize surgical procedures and/or verify eligibility, deductibles, co-pays and advise the patientsCoordinate co-surgical cases with referring physicians and arrange for PA assistsReturn patient telephone calls and emails in a timely fashionCollect any applicable fees prior to surgeryDocument in patient EMR accounts detailing patient interactions and progressReview physician's daily schedule for office hours and surgical availability. Add in templates for office hours and update the various physician and group calendarsSchedule meetings for the physicians including monthly billing meetingsMust be detail-oriented and organized to ensure the best patient careMust work well in a team setting with various departments including but not limited to front end, call center, billing, nursing, credentialingMust possess strong communication skills and must be professionally engaging with the physicians, patients, co-workers, and demonstrate compassionAt times, you may be asked to assist in crunch situations at the front desk, back desk, and/or help with phone calls for the practiceRequirements
2+ Years experience in healthcare and surgical scheduling1+ year experience with insurance benefits, prior authorization, and medical policiesExperience with surgical scheduling for Plastic and Reconstructive Surgery with Hand and Upper Extremity subspecialty, and Orthopedic is preferredExcellent customer service skills in both verbal and written communicationStrong knowledge of EMR, computer programs, and good typing skills
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Meet with the patients after the physician(s) visit and/or by phone/telehealthDiscuss surgical procedure details with the patient including insurance benefits, authorization requirements, and/or cosmetic ratesActively participate in engaging with the patients, physicians, and teams during clinic hours with a focus on patient satisfaction during their appointmentArrange surgery dates according to the physician(s) OR and office hour scheduleContact Hospital Operating Room and/or Surgery Center to coordinate date/time of surgical procedure; responsible to send reservation forms and update calendarsSchedule inpatient hospital procedures and in-office proceduresSchedule pre/post-operative visits with physicianProvide the Pre-Certification Department with patient demographic information to initiate the insurance authorization request and follow up to ensure completion prior to services being renderedMay be responsible to authorize surgical procedures and/or verify eligibility, deductibles, co-pays and advise the patientsCoordinate co-surgical cases with referring physicians and arrange for PA assistsReturn patient telephone calls and emails in a timely fashionCollect any applicable fees prior to surgeryDocument in patient EMR accounts detailing patient interactions and progressReview physician's daily schedule for office hours and surgical availability. Add in templates for office hours and update the various physician and group calendarsSchedule meetings for the physicians including monthly billing meetingsMust be detail-oriented and organized to ensure the best patient careMust work well in a team setting with various departments including but not limited to front end, call center, billing, nursing, credentialingMust possess strong communication skills and must be professionally engaging with the physicians, patients, co-workers, and demonstrate compassionAt times, you may be asked to assist in crunch situations at the front desk, back desk, and/or help with phone calls for the practiceRequirements
2+ Years experience in healthcare and surgical scheduling1+ year experience with insurance benefits, prior authorization, and medical policiesExperience with surgical scheduling for Plastic and Reconstructive Surgery with Hand and Upper Extremity subspecialty, and Orthopedic is preferredExcellent customer service skills in both verbal and written communicationStrong knowledge of EMR, computer programs, and good typing skills
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