City of New York
RAP TEAM LEADER
City of New York, Buffalo, New York, United States, 14266
The Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes. HPA collaborates with the Department of Homeless Services (DHS), the NYC Housing Authority (NYCHA), and other organizations to assist families and individuals in obtaining and maintaining stable, affordable housing.This new organizational area is integral to the mayor’s initiative in preventing and addressing homelessness and housing stability in New York City. The Rental Assistance Program (RAP) operates within HPA, facilitating the rapid transition of homeless families from temporary accommodations into permanent housing, and providing comprehensive aftercare services to prevent a return to homelessness.
HPA/Rental Assistance Program (RAP) is recruiting for one (1) Associate Job Specialist 02 to function as a RAP Team Leader, who will:
Approve eligibility for tenants or landlords for Rental Assistance Unit Subsidy Programs, and approve check requests for brokers and landlord payments.Troubleshoot issues raised by tenants, landlords, lawyers, advocates, and legal aid via review conferences to achieve resolutions. Address requests for information and services from landlords, tenants, and community advocates through various communication channels.Ensure timely execution of Rental Assistance Unit Subsidy Program payments to landlords and brokers, and manage the annual renewal of Rental Assistance Program subsidies.Review and approve data entries of tenant information for federal funds into federal databases, utilizing systems such as Housing Assistance Payment Systems (HAPS), RAP, HRA One Viewer, WMS, Finance.net, IQ System, and SAVE.Recommend new subsidy certificates for tenants wishing to submit transfer requests for valid reasons.Supervise JOS workers who interview applicants and assess eligibility for rent/public assistance; prepare daily and weekly statistical reports and assist with case consultations as necessary.Supervise staff who correspond with homebound/homeless clients and provide quick service for those clients.Provide information, documentation, and maintain contact with other teams to ensure awareness of all activities affecting the case management plan.Supervise staff who interview and determine housing needs of tenants at risk of homelessness or currently homeless, assisting in the development of anti-eviction/housing intervention plans.
Minimum Qualifications1. A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either:
a. client services; orb. employment planning or counseling services involving job development, skills assessment, and employment placement or other economic opportunity programming; or
2. A baccalaureate degree from an accredited college plus eighteen months of full-time satisfactory experience working as a Job Opportunity Specialist/Benefits Opportunity Specialist; or
3. A baccalaureate degree from an accredited college plus eighteen months of full-time satisfactory experience as described in (1); or
4. College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have 18 months of full-time satisfactory experience working as a Job Opportunity Specialist/Benefits Opportunity Specialist or performing social/human services work as described in (1).
55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency RequirementNew York City Residency is not required for this position.
Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based upon any legally protected status or characteristic.
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HPA/Rental Assistance Program (RAP) is recruiting for one (1) Associate Job Specialist 02 to function as a RAP Team Leader, who will:
Approve eligibility for tenants or landlords for Rental Assistance Unit Subsidy Programs, and approve check requests for brokers and landlord payments.Troubleshoot issues raised by tenants, landlords, lawyers, advocates, and legal aid via review conferences to achieve resolutions. Address requests for information and services from landlords, tenants, and community advocates through various communication channels.Ensure timely execution of Rental Assistance Unit Subsidy Program payments to landlords and brokers, and manage the annual renewal of Rental Assistance Program subsidies.Review and approve data entries of tenant information for federal funds into federal databases, utilizing systems such as Housing Assistance Payment Systems (HAPS), RAP, HRA One Viewer, WMS, Finance.net, IQ System, and SAVE.Recommend new subsidy certificates for tenants wishing to submit transfer requests for valid reasons.Supervise JOS workers who interview applicants and assess eligibility for rent/public assistance; prepare daily and weekly statistical reports and assist with case consultations as necessary.Supervise staff who correspond with homebound/homeless clients and provide quick service for those clients.Provide information, documentation, and maintain contact with other teams to ensure awareness of all activities affecting the case management plan.Supervise staff who interview and determine housing needs of tenants at risk of homelessness or currently homeless, assisting in the development of anti-eviction/housing intervention plans.
Minimum Qualifications1. A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing either:
a. client services; orb. employment planning or counseling services involving job development, skills assessment, and employment placement or other economic opportunity programming; or
2. A baccalaureate degree from an accredited college plus eighteen months of full-time satisfactory experience working as a Job Opportunity Specialist/Benefits Opportunity Specialist; or
3. A baccalaureate degree from an accredited college plus eighteen months of full-time satisfactory experience as described in (1); or
4. College credit from an accredited college may be substituted for this experience on the basis of 60 semester credits for 9 months of the work experience described above. However, all candidates must have 18 months of full-time satisfactory experience working as a Job Opportunity Specialist/Benefits Opportunity Specialist or performing social/human services work as described in (1).
55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency RequirementNew York City Residency is not required for this position.
Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based upon any legally protected status or characteristic.
#J-18808-Ljbffr