Intelligent Research in Sponsoring GmbH
Lead Appliance Repair Service Manager Position in Salem Oregon
Intelligent Research in Sponsoring GmbH, Salem, Oregon, us, 97308
Lead Appliance Repair Service Manager Position in Salem Oregon
Company Overview -
D3/A-OK Appliance has been a leader in the appliance repair industry since 1958, known for its exceptional customer service and expertise. As an authorized servicer for Whirlpool Corporation Factory Certified Care (WFCC) and a Samsung Branded Engineer, we specialize in a broad array of household appliances from renowned brands such as Whirlpool, Amana, Kitchenaid, Maytag, JennAir, Samsung, Dacor, Wolf, and Sub Zero. We seek passionate individuals with a zeal for technology, superior customer service skills, and a desire to constantly learn and improve their repair skills. This unique role offers the flexibility of remote work combined with frequent travel to customer locations, providing a comprehensive experience without the solitude of remote positions.Position Overview:
We are seeking a highly skilled and experienced Lead Appliance Repair Service Manager. This hybrid role requires expertise in high-end brands, particularly Wolf and Sub Zero, with the responsibility of mentoring, training, and advancing the careers of our technician team. The ideal candidate will have a strong background in appliance repair with a focus on luxury appliance services. This leadership position combines hands-on technical work with managerial duties, offering a unique opportunity to shape the future of our service team.ResponsibilitiesProvide differentiated service experiences to customers in their homes or places of business.Determine service problems, explain necessary repairs, and offer estimates.Achieve performance incentives by meeting or exceeding key performance indicators.Diagnose and repair major appliances, including today's connected technology goods.Complete all necessary technician competency training and remain an industry expert.Drive company vehicles safely and responsibly.Use handheld devices for paperless work order updates.QualificationsStrong enthusiasm for customer service and a positive attitude.Knowledge of customer service principles and dedication to quality.A high school diploma or equivalent; additional technical training is a plus.Experience in appliance repair, HVAC, electrical, or related fields preferred.Valid driver's license with a clean record and ability to pass pre-employment screenings.Proficiency in English; bilingual skills are a plus.Ability to lift/maneuver up to 50 pounds.Job Type:
Full-timeSalary:
$85,000.00 - $105,000.00 per yearBenefits:Dental, health, and vision insurance.Paid time off.Regular 8-hour shifts, Monday to Friday, with no nights or weekends required.COVID-19 PrecautionsPersonal protective equipment provided or required.Additional InformationMilitary-experienced candidates are encouraged to apply.This business is independently owned and operated; all hiring decisions are made by the business management.Join our team and play a pivotal role in leading and developing a top-tier service department within a respected and forward-thinking company.APPLY TODAY!
Name * First LastEmail *Phone *Upload Resume * Click or drag a file to this area to upload.
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Company Overview -
D3/A-OK Appliance has been a leader in the appliance repair industry since 1958, known for its exceptional customer service and expertise. As an authorized servicer for Whirlpool Corporation Factory Certified Care (WFCC) and a Samsung Branded Engineer, we specialize in a broad array of household appliances from renowned brands such as Whirlpool, Amana, Kitchenaid, Maytag, JennAir, Samsung, Dacor, Wolf, and Sub Zero. We seek passionate individuals with a zeal for technology, superior customer service skills, and a desire to constantly learn and improve their repair skills. This unique role offers the flexibility of remote work combined with frequent travel to customer locations, providing a comprehensive experience without the solitude of remote positions.Position Overview:
We are seeking a highly skilled and experienced Lead Appliance Repair Service Manager. This hybrid role requires expertise in high-end brands, particularly Wolf and Sub Zero, with the responsibility of mentoring, training, and advancing the careers of our technician team. The ideal candidate will have a strong background in appliance repair with a focus on luxury appliance services. This leadership position combines hands-on technical work with managerial duties, offering a unique opportunity to shape the future of our service team.ResponsibilitiesProvide differentiated service experiences to customers in their homes or places of business.Determine service problems, explain necessary repairs, and offer estimates.Achieve performance incentives by meeting or exceeding key performance indicators.Diagnose and repair major appliances, including today's connected technology goods.Complete all necessary technician competency training and remain an industry expert.Drive company vehicles safely and responsibly.Use handheld devices for paperless work order updates.QualificationsStrong enthusiasm for customer service and a positive attitude.Knowledge of customer service principles and dedication to quality.A high school diploma or equivalent; additional technical training is a plus.Experience in appliance repair, HVAC, electrical, or related fields preferred.Valid driver's license with a clean record and ability to pass pre-employment screenings.Proficiency in English; bilingual skills are a plus.Ability to lift/maneuver up to 50 pounds.Job Type:
Full-timeSalary:
$85,000.00 - $105,000.00 per yearBenefits:Dental, health, and vision insurance.Paid time off.Regular 8-hour shifts, Monday to Friday, with no nights or weekends required.COVID-19 PrecautionsPersonal protective equipment provided or required.Additional InformationMilitary-experienced candidates are encouraged to apply.This business is independently owned and operated; all hiring decisions are made by the business management.Join our team and play a pivotal role in leading and developing a top-tier service department within a respected and forward-thinking company.APPLY TODAY!
Name * First LastEmail *Phone *Upload Resume * Click or drag a file to this area to upload.
#J-18808-Ljbffr