Ferguson Enterprises, Inc.
Showroom Manager
Ferguson Enterprises, Inc., Sacramento, California, United States, 95828
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.Ferguson is currently seeking the right individual to fill an amazing opportunity as Showroom Manager in our Sacramento, CA Bath, Kitchen & Lighting Showroom.Job Details
Reports to Area Showroom Manager20,000 sq ft Showroom (25,000 including office/clearance center)Direct oversight of 19 associates and will lead the customer service teamResponsibilities
Actively leads day-to-day showroom operations which includes the Showroom team, Customer Service teams, and Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement.Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development.Supervises the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures.Handle budget process activities, review and handle expenses.Assist customers, both by appointment and walk-ins.Build and maintain relationships with suppliers as well as be the first point of contact to address and resolve customer complaints.Attend industry events and/or meetings to be the representative of Ferguson locally.Qualifications
Prior Showroom management and sales leadership experience is ideal coupled with sales and customer service experience.Proven track record to build and implement process improvement / efficiencies.Ability to initiate and embrace change, mentoring skills and desire to train others.Ability to work across department lines, manage time and people.Must have outstanding communication skills; verbal, written and interpersonal skills.Ability to listen optimally to address problems, anticipate issues and make effective decisions.Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus.The ability to take care of a vast array of customers with varying levels of product knowledge.At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, as well as additional meaningful and inclusive enhancements.Pay Range:
$4,537.80 - $9,982.50Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.This role is Bonus or Incentive Plan eligible.The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
#J-18808-Ljbffr
Reports to Area Showroom Manager20,000 sq ft Showroom (25,000 including office/clearance center)Direct oversight of 19 associates and will lead the customer service teamResponsibilities
Actively leads day-to-day showroom operations which includes the Showroom team, Customer Service teams, and Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement.Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development.Supervises the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures.Handle budget process activities, review and handle expenses.Assist customers, both by appointment and walk-ins.Build and maintain relationships with suppliers as well as be the first point of contact to address and resolve customer complaints.Attend industry events and/or meetings to be the representative of Ferguson locally.Qualifications
Prior Showroom management and sales leadership experience is ideal coupled with sales and customer service experience.Proven track record to build and implement process improvement / efficiencies.Ability to initiate and embrace change, mentoring skills and desire to train others.Ability to work across department lines, manage time and people.Must have outstanding communication skills; verbal, written and interpersonal skills.Ability to listen optimally to address problems, anticipate issues and make effective decisions.Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus.The ability to take care of a vast array of customers with varying levels of product knowledge.At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, as well as additional meaningful and inclusive enhancements.Pay Range:
$4,537.80 - $9,982.50Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.This role is Bonus or Incentive Plan eligible.The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
#J-18808-Ljbffr