Logo
Maersk Agency USA, Inc.

Assistant Manager

Maersk Agency USA, Inc., Los Angeles, California, United States, 90079


As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes means we can be counted on for process excellence that will save time and money.We are seeking an Assistant Manager for our Last Mile facility in Valencia, CA!Last Mile experience preferredEssential Functions:Develops and maintains relations with vendors, stores, independent contractors.Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.Dispatches trucks using GPS technology.Oversees in-home delivery for customers.Maintains monthly operating reports that include statistics and customer service scores.Oversees Customer Service Representatives and Routers.Attendance and Punctuality are essential functions of the job.Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing and delivery.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction to employees; addressing complaints and resolving problems.Skills & Competencies:Flexible work scheduleMust be Self-Motivated to work with little supervisionExcellent Attendance recordPositive Attitude and ability to work with othersGood Communication SkillsExcellent Customer Service SkillsEducation & Experience:Bachelors Degree Preferred5+ years of experience in Logistics, Supply Chain or Related FieldExcellent problem-solving skillsGood time management skillsExperience working in a manufacturing environmentExperience in a Supervisor role including performance reviews of direct reportsPhysical Requirements:This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required.Company Benefits:MedicalDentalVision401k + Company MatchEmployee Assistance ProgramPaid Time OffFlexible Work Schedules (when possible)And more!Pay Range:$75,000-$85,000 per year*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

accommodationrequests@maersk.com .

#J-18808-Ljbffr