Travel + Leisure Co.
Rooms Supervisor - Wyndham Santa Barbara
Travel + Leisure Co., Fort Lauderdale, Florida, us, 33336
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.How You’ll Shine:
The Rooms Manager is responsible for the daily operation of the resort Housekeeping and Guest Services departments. This role involves overseeing all administrative, accounting, property guest service, property housekeeping, associate development, and other functions as required for both disciplines. Responsibilities include meeting the needs of owners, covering varying schedules, and forecasting and scheduling weekly staffing levels. The Rooms Manager participates in daily unit inspections to ensure standards, trains staff on all ROPs/DOPs standards, and is responsible for the selection and development of associates in both departments.How You'll Make an Impact:
This role will ensure proper staffing and scheduling for maximum productivity; control payroll costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings; ensure guest satisfaction levels meet site goals; identify areas of process improvement; manage strict room inventory to achieve the highest possible room occupancy percentage; manage guest accounts; review incoming groups; ensure all guest resolutions are achieved; own and manage the Internal Audit process; and ensure departmental compliance with Quality Assurance, Loss Prevention, and safety standards procedures for both departments. Additionally, manage and support all financial aspects of the department, prepare the annual department budget, and maintain cost control and appearance of retail inventory.What You’ll Bring:
Strong leadership skills (ability to effectively coach, mentor, and train staff).Strategic thinking.2 to 5 years of hotel/resort experience.Excellent communication skills.Proficiency in Microsoft Excel, Word, Outlook.How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:MedicalDentalVisionFlexible spending accountsLife and accident coverageDisabilityDepending on position, paid time off, parental leave, and holidays (speak to your recruiter for additional information)Wish day paid time to volunteer at an approved organization of your choice401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)Legal and identity theft planVoluntary income protection benefitsWellness program (subject to provider availability)Employee Assistance ProgramWhere Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to
MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.
#J-18808-Ljbffr
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.How You’ll Shine:
The Rooms Manager is responsible for the daily operation of the resort Housekeeping and Guest Services departments. This role involves overseeing all administrative, accounting, property guest service, property housekeeping, associate development, and other functions as required for both disciplines. Responsibilities include meeting the needs of owners, covering varying schedules, and forecasting and scheduling weekly staffing levels. The Rooms Manager participates in daily unit inspections to ensure standards, trains staff on all ROPs/DOPs standards, and is responsible for the selection and development of associates in both departments.How You'll Make an Impact:
This role will ensure proper staffing and scheduling for maximum productivity; control payroll costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings; ensure guest satisfaction levels meet site goals; identify areas of process improvement; manage strict room inventory to achieve the highest possible room occupancy percentage; manage guest accounts; review incoming groups; ensure all guest resolutions are achieved; own and manage the Internal Audit process; and ensure departmental compliance with Quality Assurance, Loss Prevention, and safety standards procedures for both departments. Additionally, manage and support all financial aspects of the department, prepare the annual department budget, and maintain cost control and appearance of retail inventory.What You’ll Bring:
Strong leadership skills (ability to effectively coach, mentor, and train staff).Strategic thinking.2 to 5 years of hotel/resort experience.Excellent communication skills.Proficiency in Microsoft Excel, Word, Outlook.How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:MedicalDentalVisionFlexible spending accountsLife and accident coverageDisabilityDepending on position, paid time off, parental leave, and holidays (speak to your recruiter for additional information)Wish day paid time to volunteer at an approved organization of your choice401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)Legal and identity theft planVoluntary income protection benefitsWellness program (subject to provider availability)Employee Assistance ProgramWhere Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to
MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.
#J-18808-Ljbffr