Ameris Bank
Branch Market Manager (Atl Piedmont Rd NE)
Ameris Bank, Atlanta, Georgia, United States, 30383
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs.
When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers.
At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Branch Market Manager is responsible for overseeing all branch operations & leading a team in execution of sales & service objectives of two or more branches or a branch that is exceptionally large in nature with regard to loans and deposits. The BMM is responsible for planning & directing all branch functions ensuring compliance, operational, & customer service expectations are met. The BMM is responsible for assessing skillsets, assigning resources, serving as a coach to drive team & individual performance to meet sales & service objectives, for coaching, motivating, & creating a positive work environment that demonstrates the Ameris Approach & aligns with the Bank's Mission, Vision, Purpose, Experience Expectations, & Values. Performs other projects & duties as assigned.
Essential Functions, Duties, and Responsibilities:Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activitiesImplements strategy, assesses and monitors performance, motivates and manages a team to meet and exceed service and sales and service goals objectives as outlined by Bank leadershipRecruits, trains, coaches, leads, schedules, motivates, and evaluates the work of a team which may include Tellers, Personal Bankers, Universal Bankers, Assistant Branch Managers, Head Tellers, and Travel BankersResponsible for optimizing use of resources to meet operational needs of the branchDemonstrates effective sales strategies to attract, expand, and retain customer relationships and guides team to achieve sales objectives through action planningOversees the customer experience within the branch assessing customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellenceManages branch safety, security, and complianceProtects against criminal or fraudulent activity, risk or exposurePerforms regular audits of vault and teller cash with proper documentationRepresents the Bank in business development efforts and at networking and community functionsEnsures regular communication with Bank leadershipMaintains knowledge of banking products, programs, services, and promotionsLeads training and staff meetingsApproves policy exceptions within authorized limitsResponsible for achievement of branch objectives, sales and service objectives as set by Bank leadershipResponsible for making outbound calls and external appointments to grow deposit portfolioMay perform all sales and service functions of the branch as neededPractices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and HonestyAlways acts in the best interest of the customer when offering additional products and services
Required Knowledge, Skills and Competencies:Demonstrates leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing teamAble to provide a high level of interactive service to others, building relationships, and addressing identified needsStrong written and verbal communication skillsKnowledge of banking policies and proceduresAbility to analyze local market, identify prospects, develop, and execute sales techniques and strategiesIntermediate PC proficiencyIntermediate proficiency in Google Docs and Microsoft Office products
Industry and Work Experience:8 or more years of retail banking experience required3 or more years of bank supervisory, leadership or mentoring experience requiredBranch operations experience requiredCross selling experience requiredSales management and business development experience requiredConsumer credit experience required
Academic:High school diploma or GED requiredBachelor's degree in finance or related field preferred
Benefits Available to Employees:Ameris Bank provides a comprehensive employee benefit package to all eligible employees.Medical, Dental and Vision InsuranceAmeris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employmentLife Insurance provided at no additional cost to employeesAccidental Death & Dismemberment CoverageLong-Term Disability CoveragePaid Sick and Vacation Leave11 HolidaysVolunteer/Service DayEmployee Stock Purchase Plan401(k) Retirement PlanAmeris Bank matches 50% of your first 8% of contributions to the planFlexible Spending AccountsHealth Savings AccountHealth Reimbursement ArrangementSupplemental Life & Other Insurance PlansIdentity Theft ProtectionPet InsuranceLegal InsuranceEmployee Assistance ProgramEmployee Advocacy ProgramTickets at Work (Entertainment discounts for Ameris Bank Employees)AT&T Employee DiscountWellness Discounts for Medical Premiums and Other RewardsEmployee Referral IncentiveEducation AssistanceEmployee Resource Groups
Banking Advantages for Employees:In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.Free Interest CheckingFree Safe Deposit BoxFree Money Orders, Travelers' Checks and Cashier ChecksDiscount on Mortgage Origination FeeFree Online Banking and Free Unlimited Online Bill PaymentEmployee Banking Perks
Disclaimer:The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
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Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs.
When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers.
At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.
The Branch Market Manager is responsible for overseeing all branch operations & leading a team in execution of sales & service objectives of two or more branches or a branch that is exceptionally large in nature with regard to loans and deposits. The BMM is responsible for planning & directing all branch functions ensuring compliance, operational, & customer service expectations are met. The BMM is responsible for assessing skillsets, assigning resources, serving as a coach to drive team & individual performance to meet sales & service objectives, for coaching, motivating, & creating a positive work environment that demonstrates the Ameris Approach & aligns with the Bank's Mission, Vision, Purpose, Experience Expectations, & Values. Performs other projects & duties as assigned.
Essential Functions, Duties, and Responsibilities:Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activitiesImplements strategy, assesses and monitors performance, motivates and manages a team to meet and exceed service and sales and service goals objectives as outlined by Bank leadershipRecruits, trains, coaches, leads, schedules, motivates, and evaluates the work of a team which may include Tellers, Personal Bankers, Universal Bankers, Assistant Branch Managers, Head Tellers, and Travel BankersResponsible for optimizing use of resources to meet operational needs of the branchDemonstrates effective sales strategies to attract, expand, and retain customer relationships and guides team to achieve sales objectives through action planningOversees the customer experience within the branch assessing customer and employee feedback, identifying opportunities for improvement, and researching and resolving complex problems to ensure customer service excellenceManages branch safety, security, and complianceProtects against criminal or fraudulent activity, risk or exposurePerforms regular audits of vault and teller cash with proper documentationRepresents the Bank in business development efforts and at networking and community functionsEnsures regular communication with Bank leadershipMaintains knowledge of banking products, programs, services, and promotionsLeads training and staff meetingsApproves policy exceptions within authorized limitsResponsible for achievement of branch objectives, sales and service objectives as set by Bank leadershipResponsible for making outbound calls and external appointments to grow deposit portfolioMay perform all sales and service functions of the branch as neededPractices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and HonestyAlways acts in the best interest of the customer when offering additional products and services
Required Knowledge, Skills and Competencies:Demonstrates leadership skillset with ability to develop and maintain collaborative relationships, coach, mentor, and retain a high performing teamAble to provide a high level of interactive service to others, building relationships, and addressing identified needsStrong written and verbal communication skillsKnowledge of banking policies and proceduresAbility to analyze local market, identify prospects, develop, and execute sales techniques and strategiesIntermediate PC proficiencyIntermediate proficiency in Google Docs and Microsoft Office products
Industry and Work Experience:8 or more years of retail banking experience required3 or more years of bank supervisory, leadership or mentoring experience requiredBranch operations experience requiredCross selling experience requiredSales management and business development experience requiredConsumer credit experience required
Academic:High school diploma or GED requiredBachelor's degree in finance or related field preferred
Benefits Available to Employees:Ameris Bank provides a comprehensive employee benefit package to all eligible employees.Medical, Dental and Vision InsuranceAmeris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employmentLife Insurance provided at no additional cost to employeesAccidental Death & Dismemberment CoverageLong-Term Disability CoveragePaid Sick and Vacation Leave11 HolidaysVolunteer/Service DayEmployee Stock Purchase Plan401(k) Retirement PlanAmeris Bank matches 50% of your first 8% of contributions to the planFlexible Spending AccountsHealth Savings AccountHealth Reimbursement ArrangementSupplemental Life & Other Insurance PlansIdentity Theft ProtectionPet InsuranceLegal InsuranceEmployee Assistance ProgramEmployee Advocacy ProgramTickets at Work (Entertainment discounts for Ameris Bank Employees)AT&T Employee DiscountWellness Discounts for Medical Premiums and Other RewardsEmployee Referral IncentiveEducation AssistanceEmployee Resource Groups
Banking Advantages for Employees:In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.Free Interest CheckingFree Safe Deposit BoxFree Money Orders, Travelers' Checks and Cashier ChecksDiscount on Mortgage Origination FeeFree Online Banking and Free Unlimited Online Bill PaymentEmployee Banking Perks
Disclaimer:The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
#J-18808-Ljbffr