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ESRI

Associate Consultant - Program Delivery Coordination

ESRI, Saint Louis, Missouri, United States, 63146


Overview

Join a new, centralized delivery coordination team with a mission to support our fast-growing and evolving business. In this role, you will provide consistent, reliable, and timely service to support customers and partners across our program's spectrum.

As the world leader in GIS technology, Esri's mapping and spatial analytics software helps our customers solve problems across all sectors of business and government. Esri's Professional Services Division plays a crucial role in the innovation and implementation of the ArcGIS platform. Our mission is simple yet powerful: enable user success, broaden the impact of GIS, and push our platform to make our technology better.

Responsibilities

Create and manage scope, schedule, and budget for consulting activities to provide our customers and strategic partners with meaningful solutionsProactively track, identify, and mitigate any potential risks with consulting activitiesCollaborate with Professional Services business functions to ensure successful delivery of program engagementsManage multiple services engagements and consultants' schedules and maintain strong relationships with customers for future engagementsPrepare and provide regular program updates and risk management assessment to key internal stakeholdersConduct regular engagement artifact validation through the evaluation of work plans, agendas, documentation, and business reporting analysisSupport an extended network of coordinators located throughout the United States by sharing resources, experience, and knowledge to ensure the success of the greater program, Professional Services, and EsriHelp identify regional and national trends and patterns for successful technology implementation

Requirements

2+ years of professional experience in similar position, supporting similar responsibilitiesDemonstrated experience supporting the development of project plans, budgets, and schedulesAn appreciation for technology and willingness to learn high-level conceptsAbility to develop productive, strong relationships with internal teams and customers to meet targeted objectivesAbility to lead and manage multiple engagementsEntrepreneurial attitude and willingness to learnYou thrive in a dynamic, cross-functional team environmentAn analytical mindset with the ability to create reports, interpret results, and make recommendations on appropriate courses of actionProficiency with Microsoft Office productsExcellent communication, collaboration, organizational, time management, presentation, and writing skillsProactive, self-motivated, agile, and team-orientedBachelor's in Geography, GIS, Information Systems, or a related field

Recommended Qualifications

Experience with collaboration tools, such as Professional Services Automation, SharePoint, Salesforce, and/or other business management/reporting systemsExperience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technologyExperience preparing, reviewing, and presenting high quality scopes of work, proposals, business metrics, and reportsProject Management Professional (PMP) certificationMaster's in GIS, Information Systems, Geography, or a related field

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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