Arena Sports LLC
Customer Service Representative (Part-time) Location: WA-ISSAQUAH-98027
Arena Sports LLC, Washington, District of Columbia, us, 20022
Join our Customer Service Team!
Fun and friendly environmentFlexible and consistent hoursCompetitive wagesTip PoolPaid trainingPaid sick time401(k) with employer match (upon eligibility)Referral programOpportunity for advancementFitness-casual dress codeEmployee discounts$19/month gym membership at Magnuson Athletic ClubJob Summary
Arena Sports Customer Service Representatives (aka Hosts) are vital to the success of our business. As the face of Arena Sports, they help give customers the best possible experience by providing exceptional service. That means they are knowledgeable in all aspects of our programs and enjoy interacting with others.
Whether it’s answering questions in person, making phone calls, checking in players, booking birthday parties, or just working the counter, our hosts know how to get it done—and have fun while they're doing it.
Company Overview
Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.
Responsibilities
Become well-versed in all Arena Sports offerings to provide outstanding customer serviceCollaborate with customers to answer questions and problem solveEffectively and professionally communicate with customers in person, on the phone, and by emailAccurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platformsServe food, beverages, and concessions (must obtain a Food Handlers and MAST permit)Help maintain a clean facilityQualifications
Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers. They also:
Build rapport with all customers and familiesMulti-task and manage time effectivelyKnow how to have fun on the job!
Previous customer service experience is preferred but not required.
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Fun and friendly environmentFlexible and consistent hoursCompetitive wagesTip PoolPaid trainingPaid sick time401(k) with employer match (upon eligibility)Referral programOpportunity for advancementFitness-casual dress codeEmployee discounts$19/month gym membership at Magnuson Athletic ClubJob Summary
Arena Sports Customer Service Representatives (aka Hosts) are vital to the success of our business. As the face of Arena Sports, they help give customers the best possible experience by providing exceptional service. That means they are knowledgeable in all aspects of our programs and enjoy interacting with others.
Whether it’s answering questions in person, making phone calls, checking in players, booking birthday parties, or just working the counter, our hosts know how to get it done—and have fun while they're doing it.
Company Overview
Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.
Responsibilities
Become well-versed in all Arena Sports offerings to provide outstanding customer serviceCollaborate with customers to answer questions and problem solveEffectively and professionally communicate with customers in person, on the phone, and by emailAccurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platformsServe food, beverages, and concessions (must obtain a Food Handlers and MAST permit)Help maintain a clean facilityQualifications
Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers. They also:
Build rapport with all customers and familiesMulti-task and manage time effectivelyKnow how to have fun on the job!
Previous customer service experience is preferred but not required.
#J-18808-Ljbffr