Highering LLC
Workday Deployment Strategist
Highering LLC, Atlanta, Georgia, United States, 30383
Workday Deployment Strategist
has primary responsibility for guiding customers and project teams to a successful deployment of
Professional Services Automation (PSA) . They advise projects using their deep product and solution expertise to validate design decisions, propose better design and configuration options, and assess deployment readiness. They are the final decision makers on whether or not a project should be moved into production from a product configuration perspective. They serve as the voice of Highering from a product perspective during complex deployments.Key Areas of ResponsibilityProject guidance
Serve as the senior
Highering
representative for product and solution issues on large scale complex deploymentsWork closely with Deployment Field Readiness Architects to drive both strategic and tactical planning for PSA.Drive both high-level and detailed product and solution discussions with clients and partnersEvaluate deployment design decisions and provide feedback to the customer and project teamIdentify, propose and enforce improvements to design and configuration to meet customer requirementsDetermine deployment readiness based on design decisions and project progress.Work with Customer Success and Engagement Manager to develop plans to turn around troubled PSA deploymentsWork with Engagement Managers and Services Alliances Manager to identify critical gaps in partner deployments and help develop strategies to close those gaps.Sales
Assist BDM’s with SOW’s and project estimations where applicable.Align with sales teams where/when applicable on difficult sales cycles that require implementation experience.The eyes and ears for product and solution issues in the consulting ecosystem
Work closely with Deployment Field Readiness Architects to gather feedback from customers and consultants on new featuresProvide input to education services on both services and customer trainingAssist the Delivery Assurance group with configuration best practices for their product lineAct as an escalation point for Delivery Assurance teamWork closely with PMO team to ensure Highering methodology is being adhered to within the consulting ecosystem.Escalate product and solution related deployment issues to the Deployment Solutions groupInfluence product direction based on customer needs and deployment needsKeep up to date and provide feedback on feature designs, product roadmap and development progress of specific product area.Knowledge Base2+ years implementing Workday or SAP or PeopleSoft solutions10+ years Human Resource, Payroll, or Financials implementation experience, with a focus on PSA or Project AccountingExperience in a liaison role with a software development teamKnowledge of Workday or SAP or PeopleSoft HCM, Payroll, or FinancialsProven track record of consulting on complex product areas for customersStrong organizational and project management skillsThe person must be a software “product” person, a person that enjoys learning and tinkering with the software. Someone who is passionate about functionality and meeting the business needs of customers through software.The person must be skilled with their communication & human interaction so they are viewed as a partner and asset to Product Management and Development.Passion for customer service
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has primary responsibility for guiding customers and project teams to a successful deployment of
Professional Services Automation (PSA) . They advise projects using their deep product and solution expertise to validate design decisions, propose better design and configuration options, and assess deployment readiness. They are the final decision makers on whether or not a project should be moved into production from a product configuration perspective. They serve as the voice of Highering from a product perspective during complex deployments.Key Areas of ResponsibilityProject guidance
Serve as the senior
Highering
representative for product and solution issues on large scale complex deploymentsWork closely with Deployment Field Readiness Architects to drive both strategic and tactical planning for PSA.Drive both high-level and detailed product and solution discussions with clients and partnersEvaluate deployment design decisions and provide feedback to the customer and project teamIdentify, propose and enforce improvements to design and configuration to meet customer requirementsDetermine deployment readiness based on design decisions and project progress.Work with Customer Success and Engagement Manager to develop plans to turn around troubled PSA deploymentsWork with Engagement Managers and Services Alliances Manager to identify critical gaps in partner deployments and help develop strategies to close those gaps.Sales
Assist BDM’s with SOW’s and project estimations where applicable.Align with sales teams where/when applicable on difficult sales cycles that require implementation experience.The eyes and ears for product and solution issues in the consulting ecosystem
Work closely with Deployment Field Readiness Architects to gather feedback from customers and consultants on new featuresProvide input to education services on both services and customer trainingAssist the Delivery Assurance group with configuration best practices for their product lineAct as an escalation point for Delivery Assurance teamWork closely with PMO team to ensure Highering methodology is being adhered to within the consulting ecosystem.Escalate product and solution related deployment issues to the Deployment Solutions groupInfluence product direction based on customer needs and deployment needsKeep up to date and provide feedback on feature designs, product roadmap and development progress of specific product area.Knowledge Base2+ years implementing Workday or SAP or PeopleSoft solutions10+ years Human Resource, Payroll, or Financials implementation experience, with a focus on PSA or Project AccountingExperience in a liaison role with a software development teamKnowledge of Workday or SAP or PeopleSoft HCM, Payroll, or FinancialsProven track record of consulting on complex product areas for customersStrong organizational and project management skillsThe person must be a software “product” person, a person that enjoys learning and tinkering with the software. Someone who is passionate about functionality and meeting the business needs of customers through software.The person must be skilled with their communication & human interaction so they are viewed as a partner and asset to Product Management and Development.Passion for customer service
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