Zelis
Business Analyst, Global Operations, Price Optimization
Zelis, Trenton, New Jersey, United States,
Position Overview
The Business Analyst role will be a critical player in the Global Operations team for the Price Optimization division. Under the direction of the SVP, Global Operations for the division, this role will be responsible for engaging with operations teams, product managers, and project leads on significant projects such as deep dive workflow mapping and operational efficiency projects to manage the capacity for on-shore and off-shore teams.
This role will manage the details and document the actions for bodies of work aligned with the Global Operations team, driving the operational metrics and identifying issues or gaps along the way. It is expected that this role will contribute to creating valued business outcomes by preparing data and information for Zelis’ key stakeholders for best decision making.
Key ResponsibilitiesManage operational efficiency and workflow projects under the direction of the SVP, Global Operations, with a focus on quantifying benefits, documenting actions and follow ups to drive progress.Lead discussions as needed to facilitate project planning.Assist in the development and monitoring of project metrics and adoption of operational best practices.Engage proactively with stakeholders to prioritize and shape the work required for project success.Responsible to learn the products in the division and the basic technology automation concepts in order to effectively provide recommendations on productivity measurements.Partner to the business leaders in the building and understanding of operational workflows, review, revise, and maintain tracking documents and dashboards.
Required QualificationsBA/BS or equivalent years of work experience3+ years of experience in corporate planning, PMO, analytics, operations, or financeProject management experience
Preferred QualificationsMBAPrevious healthcare experienceExcellent follow-up and detail-orientedStrong communication skillsDemonstrated PPT experience with strong writing, production, and technical editing skills (i.e. Visio)Dashboard visualization, PowerBI experienceStrong analytical skills, including MS Excel, and ability to operate in a fast-paced environment with evolving project requirements and prioritiesSix Sigma / Lean Ops training or experience a plusExperience in leading meetings, and/or presenting project or technical information in a live setting, such as classroom training, presentations, or video conference
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all.
Commitment to Diversity, Equity, Inclusion, and BelongingAt Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment OpportunityZelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.
Accessibility SupportWe are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never ask for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.#J-18808-Ljbffr
The Business Analyst role will be a critical player in the Global Operations team for the Price Optimization division. Under the direction of the SVP, Global Operations for the division, this role will be responsible for engaging with operations teams, product managers, and project leads on significant projects such as deep dive workflow mapping and operational efficiency projects to manage the capacity for on-shore and off-shore teams.
This role will manage the details and document the actions for bodies of work aligned with the Global Operations team, driving the operational metrics and identifying issues or gaps along the way. It is expected that this role will contribute to creating valued business outcomes by preparing data and information for Zelis’ key stakeholders for best decision making.
Key ResponsibilitiesManage operational efficiency and workflow projects under the direction of the SVP, Global Operations, with a focus on quantifying benefits, documenting actions and follow ups to drive progress.Lead discussions as needed to facilitate project planning.Assist in the development and monitoring of project metrics and adoption of operational best practices.Engage proactively with stakeholders to prioritize and shape the work required for project success.Responsible to learn the products in the division and the basic technology automation concepts in order to effectively provide recommendations on productivity measurements.Partner to the business leaders in the building and understanding of operational workflows, review, revise, and maintain tracking documents and dashboards.
Required QualificationsBA/BS or equivalent years of work experience3+ years of experience in corporate planning, PMO, analytics, operations, or financeProject management experience
Preferred QualificationsMBAPrevious healthcare experienceExcellent follow-up and detail-orientedStrong communication skillsDemonstrated PPT experience with strong writing, production, and technical editing skills (i.e. Visio)Dashboard visualization, PowerBI experienceStrong analytical skills, including MS Excel, and ability to operate in a fast-paced environment with evolving project requirements and prioritiesSix Sigma / Lean Ops training or experience a plusExperience in leading meetings, and/or presenting project or technical information in a live setting, such as classroom training, presentations, or video conference
As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all.
Commitment to Diversity, Equity, Inclusion, and BelongingAt Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment OpportunityZelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.
Accessibility SupportWe are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com
SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never ask for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.#J-18808-Ljbffr