Hilton Worldwide, Inc.
Front Desk Supervisor - Embassy Suites Charleston Historic District
Hilton Worldwide, Inc., Charleston, South Carolina, United States, 29408
Job Description - Front Desk Supervisor - Embassy Suites Charleston Historic District (HOT0B0A9)Work Locations
Embassy Suites Charleston337 Meeting StreetCharleston 29403Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.
What will I be doing?Responsibilities include overseeing front desk operations, providing exceptional guest experiences, and ensuring staff is trained and evaluated effectively.
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of the following Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.We also value the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptability
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!Job
Guest Services, Operations, and Front Office
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Embassy Suites Charleston337 Meeting StreetCharleston 29403Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.
What will I be doing?Responsibilities include overseeing front desk operations, providing exceptional guest experiences, and ensuring staff is trained and evaluated effectively.
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of the following Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.We also value the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptability
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!Job
Guest Services, Operations, and Front Office
#J-18808-Ljbffr