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J. Crew Group, Inc.

Operations Manager

J. Crew Group, Inc., Lynchburg, Virginia, us, 24513


Distribution Center Operations Manager - Lynchburg, VA -

(2nd Shift)As a people-centric organization, we attribute the success of our Distribution Centers to the individuals who come to work each day. We foster a diverse supply chain team where your work will meaningfully impact the wellbeing and productivity of our entire squad. We believe that problems are best solved when backgrounds are mixed, perspectives are shifted, and boundaries are pushed. So—wherever you’re from—come join our crew!

Overview:Provide motivational leadership and facilitate change. Guides the coaching and development of Salaried Supervisors. Supports, advises, and facilitates resolution of associate concerns and issues. Manages budgetary accounting including, but not limited to, monitoring expenses and the development of cost control procedures. Manage service metrics ensuring goods are processed timely with high quality.

Candidates must have 3 to 5 years prior management experience in a distribution center.

Responsibilities:

Monitor staff levels to ensure flow of merchandise through the Distribution Center to meet deadlines

Control flow of merchandise through DC to maximize throughput and productivity

Coordinate the daily processing of departments under his/her direct report

Assist in budget development of the departments under his/her direct report

Manage communication with traffic, planning and distribution, merchandising and production

Monitor budget and payroll information of departments

Handle associate relations such as, but not limited to coaching, counseling and training direct reports by partnering with the Distribution Center Director and/or Human Resources

Identify, coach, train and promote associate/supervisors with managerial potential

Evaluate and discuss each direct reports job performance using objectives set at mid-year and review

Provide timely and accurate feedback to direct reports

Keep open lines of communication for all associates

Contribute cost saving ideas on a continuous basis

Other duties and responsibilities as required by Director

Qualifications:

A four-year College Degree in management, business administration or related study, or five years of related field experience

Must have 3 to 5 years’ prior management experience in a distribution center

Knowledge of Distribution operations (material handling equipment) and merchandise flow

Prior experience with the implementation of a new WMS preferred

Strong leadership and interpersonal skills

Good communication skills both verbally and written including the ability to communicate with all levels of management

Strong coaching and administrative skills

Strong mathematical and analytical skills

Ability to prioritize work based on delivery schedule

Must be proficient in Microsoft Office (Word, Excel, and Access), and SAP or some other payroll/HR system

Schedule:2nd Shift (3p-11p)

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

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