SSA Group
Retail Supervisor - USS Missouri Battleshop $20.50/HR
SSA Group, Houston, Texas, United States,
Job Description
Posted Saturday, August 24, 2024 at 10:00 AMCome Be A Part Of History!RETAIL SUPERVISORThe most famous U.S. Navy Battleship located in the hallowed waters of Pearl Harbor, the "Mighty Mo," as she's affectionately known, hosts a captivating and patriotic spirit on Battleship Row.Here you will develop a genuine respect for our military's honor, duty and sacrifice and share with our guests, so they take home a piece of her history.Everything we sell in our shop helps to support the Battleship Missouri Memorial. At the Battleshop, we are the brand ambassadors for the Mighty Mo; our goal is to uphold the USS Missouri in its highest regard while providing EXTRAordinary experiences for all our guests.Reports to:
Assistant Retail Operations Manager and Retail Operations ManagerResponsibilitiesShow dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.Ensure your locations’ team is set with the operation in mind: integrate new team members, supervise assigned personnel, develop, and coach.Remain knowledgeable of and manage in accordance with applicable local, state and federal laws.Maintain a clean, safe and organized work environment.Uphold and demonstrate a complete understanding of company policies and procedures.Perform the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client.Support store leadership in all inventory control programs.Ensure all cash handling procedures are in effect at all times.Daily oversight of floor team.Promote positive attitude among teammates and guests.Merchandise product to maximize sales.Fulfill guest’s needs quickly and efficiently.Oversee cleanliness of shop and displays.Resolve guest complaints and/or refunds.Manage employee breaks and hours in accordance with State and Federal Labor laws.Achieve sales goals and other metrics.Create and implement daily check-ins, goals, and performance notes with staff.Perform other duties, as the General Manager, Retail Operations Manager or Assistant Retail Operations Manager deems necessary.Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts.Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.Job RequirementsStrong Interpersonal and communication skills, including the ability to articulate to Retail Management, team and guests.Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.General problem solving/decision making skills combined with the ability to be organized.Demonstrates the ability to remain flexible in a fast-paced environment.POS knowledge.Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.Ability to work varied hours/days, including nights, weekends and holidays, as needed.Previous ExperienceOne to Two years Retail supervisor experience a plus.Three to Five years Retail background.All education backgrounds eligible.This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The People Department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.Compensation and BenefitsHourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.Employee Assistance Program.Get Paid Early.Tuition Discount through Partnership College.Meal Plan & employee Discounts.
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Posted Saturday, August 24, 2024 at 10:00 AMCome Be A Part Of History!RETAIL SUPERVISORThe most famous U.S. Navy Battleship located in the hallowed waters of Pearl Harbor, the "Mighty Mo," as she's affectionately known, hosts a captivating and patriotic spirit on Battleship Row.Here you will develop a genuine respect for our military's honor, duty and sacrifice and share with our guests, so they take home a piece of her history.Everything we sell in our shop helps to support the Battleship Missouri Memorial. At the Battleshop, we are the brand ambassadors for the Mighty Mo; our goal is to uphold the USS Missouri in its highest regard while providing EXTRAordinary experiences for all our guests.Reports to:
Assistant Retail Operations Manager and Retail Operations ManagerResponsibilitiesShow dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.Ensure your locations’ team is set with the operation in mind: integrate new team members, supervise assigned personnel, develop, and coach.Remain knowledgeable of and manage in accordance with applicable local, state and federal laws.Maintain a clean, safe and organized work environment.Uphold and demonstrate a complete understanding of company policies and procedures.Perform the steps of EXTRA Guest Service to ensure a memorable experience for every guest and client.Support store leadership in all inventory control programs.Ensure all cash handling procedures are in effect at all times.Daily oversight of floor team.Promote positive attitude among teammates and guests.Merchandise product to maximize sales.Fulfill guest’s needs quickly and efficiently.Oversee cleanliness of shop and displays.Resolve guest complaints and/or refunds.Manage employee breaks and hours in accordance with State and Federal Labor laws.Achieve sales goals and other metrics.Create and implement daily check-ins, goals, and performance notes with staff.Perform other duties, as the General Manager, Retail Operations Manager or Assistant Retail Operations Manager deems necessary.Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts.Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.Job RequirementsStrong Interpersonal and communication skills, including the ability to articulate to Retail Management, team and guests.Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.General problem solving/decision making skills combined with the ability to be organized.Demonstrates the ability to remain flexible in a fast-paced environment.POS knowledge.Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.Ability to work varied hours/days, including nights, weekends and holidays, as needed.Previous ExperienceOne to Two years Retail supervisor experience a plus.Three to Five years Retail background.All education backgrounds eligible.This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The People Department reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments).SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.Compensation and BenefitsHourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.Employee Assistance Program.Get Paid Early.Tuition Discount through Partnership College.Meal Plan & employee Discounts.
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