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Bank of America

Product Consultant

Bank of America, Charlotte, North Carolina, United States, 28245


At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for supporting the end-to-end product life cycle by conducting market research and competitor analyses, determining product pricing, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience. Key responsibilities include managing product profitability, monitoring and reporting financial performance, and preparation of governance documentation. Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.Responsibilities:Supports comprehensive plans for product development and deployment, including engaging in the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities.Maintains product financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins.Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape.Assists with streamlining or enhancing product offerings to fit client's existing and future needs to support continued growth and operational excellence.Manages risk through implementing and monitoring effective controls in partnership with key support partners.Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates.Proficiency with data mining and providing internal partners with client insights.Work directly with product owners, Client Protection, Analytics and Deposit Product teammates to perform monthly account/process reviews and support remediation activities.Effectively translate data into executive level story with recommendations to drive improvements.Build recommendations to support product strategy and initiatives.Research for legal/regulatory inquiries.Ownership of account closure-related audit issues, as necessary.Required Qualifications:Good communication skills across all levels of leadership to effectively 'Tell the Story' both verbally and in writing.‘Intellectually Curious’ - ability to look at data and processes and discover/implement opportunities to improve.Detail oriented; able to promote change.Ability to handle ambiguity, be flexible and adapt to changing circumstances.Positively motivates others and successfully builds relationships.Collaborative, able to bring teams together and direct work to achieve goals.Strong Excel skills, specifically with analyzing data and building pivots and charts to effectively tell the story.Experience with PowerPoint and building out high level presentations for business partners and leadership.Risk awareness, including Operational, Compliance, and Reputational Risk.Work as part of a team to achieve directed objectives.Data Management, Analytical and problem-solving skills.Desired Qualifications:Experience with Teradata.Experience with Interact and account research.Skills:Administrative ServicesAttention to DetailReportingOral CommunicationsProblem SolvingProcess ManagementProduct ManagementBusiness AnalyticsCritical ThinkingResearchStrategic ThinkingShift:1st shift (United States of America)Hours Per Week:40Pay Transparency details:US - RI - Providence - 1 Financial Plaza (RI1537) Pay and benefits information Pay range $72,000.00 - $117,200.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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