StudentUniverse
FCM - Dedicated Corporate Travel Consultant - Boston, MA
StudentUniverse, Oklahoma City, Oklahoma, United States,
FCM - Dedicated Corporate Travel Consultant - Boston, MA
Job no:
523196-JBrand:
FCMWork type:
Full time, HybridLocation:
MassachusettsCategories:
Corporate & Group Travel
This role will have you arranging domestic and complex international travel for busy executives on one corporate account, including air, car, hotel, and ground transportation. Before you begin your role, you will spend three weeks (paid) training remote. This program will boost your knowledge, train you on contract airfares, and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail, and ground transportation bookings as well as the ticketing, changes, and the exchange and queue management. You will also need to offer exceptional customer service to satisfy our business travelers' needs. We encourage our Corporate Travel Agents to study the travel policies of our corporate accounts and develop a relationship with them so that when our valued business travelers have the need for business travel arrangements, they can rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first-name basis with.Our business hours are 8:00 AM to 8:00 PM EST Monday – Friday. A typical schedule will include a 40-hour work week with five 8-hour shifts. You will be required to be onsite 3 days a week in an office. Be prepared to work an evening shift until 8:00 PM once or twice a week.Key ResponsibilitiesComprehend & comply with travel policies for a single busy corporate accountProvide exceptional customer serviceEnsure business travelers' needs are met and/or exceededKeep clients aware of all necessary travel documents and health requirements for countries to be visitedBuild rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionalsManage air, car, hotel, and ground transportation bookingsArrange both domestic and international itinerariesComplete all reservations in an accurate and timely mannerProvide consultative service to travelers throughout the booking processExperience & Qualifications2+ years recent experience in Corporate Travel required2+ years recent knowledge and experience using Sabre requiredSkilled with complex international fares strongly recommendedExperience with complex ticketing & exchanges is preferredProfessional & service-oriented mentalityImpeccable business acumenHigh attention to detailGeography and international destination knowledge are necessaryMust have the ability to effectively multi-task while maintaining professional rapport with corporate clientsCandidates should possess decisive and successful problem-solving skillsStrong written communication, interpersonal, and organizational skillsSkilled in usage of a personal computer and various software packagesOnline booking tool knowledge preferredStrong technical skillsAbility to work independentlyWork Perks! - What’s in it for you:Enjoy the freedom and flexibility
of a hybrid work structure that combines both remote and in-person work.Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel:
We were founded by people who wanted to travel and want others to do the same.Personal connections:
We are a big business founded on personal relationships.Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choiceEmployee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)DEI educationCommitment to fair practices such as regular equity assessments and inclusive recruitment protocols
A career, not a job:
We offer genuine opportunities for people to grow and evolve.We back our people all the way:
We are strongly committed to supporting every single employee in their professional and personal development.Giving Back:
Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraisingBenefits Include:Paid Time Off
Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days)5 Sick Days accrued per year3 Personal Days1 Diversity Day1 Volunteer Day8 Recognized Holidays
Health & Wellness Programs and Employee Financial Wellness ServicesNational/International Award Nights and ConferencesHealth benefits including medical, dental, vision, gender affirming care, and fertility careInsurance including hospital indemnity, AD&D, critical illness, long-term and short-term disabilityFlexible Spending AccountsEmployee Assistance Program401k program with partial matchTuition Reimbursement ProgramEmployee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditionsGlobal career opportunities in a network of brands and businessesIf this sounds like the opportunity you have been waiting for then APPLY NOW.This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.For this position, we anticipate offering an hourly pay rate of $28.85 - $34.62 plus commission/incentive earnings based on achievable targets. The hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $60,000 - $77,000.We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com.
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Job no:
523196-JBrand:
FCMWork type:
Full time, HybridLocation:
MassachusettsCategories:
Corporate & Group Travel
This role will have you arranging domestic and complex international travel for busy executives on one corporate account, including air, car, hotel, and ground transportation. Before you begin your role, you will spend three weeks (paid) training remote. This program will boost your knowledge, train you on contract airfares, and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail, and ground transportation bookings as well as the ticketing, changes, and the exchange and queue management. You will also need to offer exceptional customer service to satisfy our business travelers' needs. We encourage our Corporate Travel Agents to study the travel policies of our corporate accounts and develop a relationship with them so that when our valued business travelers have the need for business travel arrangements, they can rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first-name basis with.Our business hours are 8:00 AM to 8:00 PM EST Monday – Friday. A typical schedule will include a 40-hour work week with five 8-hour shifts. You will be required to be onsite 3 days a week in an office. Be prepared to work an evening shift until 8:00 PM once or twice a week.Key ResponsibilitiesComprehend & comply with travel policies for a single busy corporate accountProvide exceptional customer serviceEnsure business travelers' needs are met and/or exceededKeep clients aware of all necessary travel documents and health requirements for countries to be visitedBuild rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionalsManage air, car, hotel, and ground transportation bookingsArrange both domestic and international itinerariesComplete all reservations in an accurate and timely mannerProvide consultative service to travelers throughout the booking processExperience & Qualifications2+ years recent experience in Corporate Travel required2+ years recent knowledge and experience using Sabre requiredSkilled with complex international fares strongly recommendedExperience with complex ticketing & exchanges is preferredProfessional & service-oriented mentalityImpeccable business acumenHigh attention to detailGeography and international destination knowledge are necessaryMust have the ability to effectively multi-task while maintaining professional rapport with corporate clientsCandidates should possess decisive and successful problem-solving skillsStrong written communication, interpersonal, and organizational skillsSkilled in usage of a personal computer and various software packagesOnline booking tool knowledge preferredStrong technical skillsAbility to work independentlyWork Perks! - What’s in it for you:Enjoy the freedom and flexibility
of a hybrid work structure that combines both remote and in-person work.Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel:
We were founded by people who wanted to travel and want others to do the same.Personal connections:
We are a big business founded on personal relationships.Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choiceEmployee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)DEI educationCommitment to fair practices such as regular equity assessments and inclusive recruitment protocols
A career, not a job:
We offer genuine opportunities for people to grow and evolve.We back our people all the way:
We are strongly committed to supporting every single employee in their professional and personal development.Giving Back:
Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraisingBenefits Include:Paid Time Off
Up to 15 Vacation Days accrued per year - prorated upon hire and increased by tenure after 2 years of employment (up to 25 days)5 Sick Days accrued per year3 Personal Days1 Diversity Day1 Volunteer Day8 Recognized Holidays
Health & Wellness Programs and Employee Financial Wellness ServicesNational/International Award Nights and ConferencesHealth benefits including medical, dental, vision, gender affirming care, and fertility careInsurance including hospital indemnity, AD&D, critical illness, long-term and short-term disabilityFlexible Spending AccountsEmployee Assistance Program401k program with partial matchTuition Reimbursement ProgramEmployee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditionsGlobal career opportunities in a network of brands and businessesIf this sounds like the opportunity you have been waiting for then APPLY NOW.This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.For this position, we anticipate offering an hourly pay rate of $28.85 - $34.62 plus commission/incentive earnings based on achievable targets. The hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $60,000 - $77,000.We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity, and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com.
#J-18808-Ljbffr