Serenity Healthcare
Patient Experience Specialist
Serenity Healthcare, Orlando, Florida, us, 32885
Patient Experience Specialist
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for our Orlando South office. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.Trigger Warning:
Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.ResponsibilitiesBe the expert on TMS and Ketamine. Training and studies will be provided.Ownership for all patients on your provider’s schedule.One-on-one meetings with patients to connect treatment solutions to their individual needs.Support healing through education, connection, and focus on TMS and Ketamine.BenefitsAccelerated healthcare career growth – rapid advancement opportunities.Insurance benefits (Medical, Dental, Vision) and 401K.20 days off annually (10 PTO days and 10 Holidays).Employee access to Serenity’s treatment options.QualificationsHigh School Diploma or GED.2-3+ years of experience in a full-time customer service role.Excellent verbal and written communication, and basic math skills.Well-versed in de-escalation skills and ability to connect with individuals.AboutSerenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
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Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for our Orlando South office. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.Trigger Warning:
Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.ResponsibilitiesBe the expert on TMS and Ketamine. Training and studies will be provided.Ownership for all patients on your provider’s schedule.One-on-one meetings with patients to connect treatment solutions to their individual needs.Support healing through education, connection, and focus on TMS and Ketamine.BenefitsAccelerated healthcare career growth – rapid advancement opportunities.Insurance benefits (Medical, Dental, Vision) and 401K.20 days off annually (10 PTO days and 10 Holidays).Employee access to Serenity’s treatment options.QualificationsHigh School Diploma or GED.2-3+ years of experience in a full-time customer service role.Excellent verbal and written communication, and basic math skills.Well-versed in de-escalation skills and ability to connect with individuals.AboutSerenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
#J-18808-Ljbffr