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MD|DC Credit Union Association

Universal Services Representative

MD|DC Credit Union Association, Beltsville, Maryland, United States, 20705


Prince George's Community Federal Credit UnionLocation:

Bowie, Largo, Beltsville, MDSchedule:

Full-timePosition Overview

Prince George's Community Federal Credit Union is seeking an experienced Universal Service Representative to help us deliver our financial products and services to our Membership with exceptional service and attention. The Universal Service Representative originates and processes consumer loan applications by phone and in person for members. Other activities include but are not limited to counseling members on various loan products and taking member applications; and the completion of income, employment, assets, down payments, debts, and property value verifications. This position ensures that all applications are complete, including preparation and issuance of required disclosures. The Universal Service Representative has the ability to approve loans within discretionary limits determined by Chief Lending Officer and/or Chief Operations Officer. This position also performs teller or greeter duties when necessary, conducting deposit and withdrawal transactions, credit and loan payments, and other basic account transactions; providing support to the teller line as needed.This position requires a complete understanding of all products and services and lending policies and guidelines, as well as specific loan programs, qualifications, insurance, etc., to provide full financial services. The Universal Service Representative actively and enthusiastically participates in the cross-selling of various credit union products and services. This position could be assigned to either of our branch locations in Bowie, Beltsville, or Largo; and location assignments are subject to change at the discretion of management. The ideal candidate must consistently uphold the mission, vision, and core values of the credit union and possesses the ability to cope in a team-focused, fast-paced sales and service culture.Education & Experience

High School Diploma or GED requiredMinimum of 3 years teller or other member/customer service experience in a financial institutionMinimum of 1 year of loan processing experience in a bank or credit unionCross-selling experience preferredRequirements

Work 40 hrs/wk plus a minimum of 2 Saturdays a month (8:30a – 1:30p)Spanish-speaking preferredMust be 18 years old or olderValid Driver’s License RequiredBackground and Credit Check RequiredHow to Apply

To be considered for this position, please complete our online application.

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