Jones Lang LaSalle Incorporated
Assistant Facility Manager-1
Jones Lang LaSalle Incorporated, Dallas, Texas, United States, 75215
Assistant Facility Manager-1
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Assistant Facility Manager interfaces with our clients, account teams and service providers to ensure superior delivery of the facilities services provided. This position makes sure that any issues or conflicts are quickly and efficiently resolved with the highest degree of customer service. The successful candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and develop and effectively manage customer relationships.Responsibilities include:Provide support for meetings and conferencingEnsure appropriate follow up with customersSeek to continuously improve processes, systems and overall customer satisfactionAssist with budgetary requests, analysis and reportingAssist with the coordination and scheduling of maintenance activitiesProvide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination of work within client environment with minimal disruptionAssist with receiving and dispatching of work requests to technical staff, vendors or other services providersResolve problems associated with all building services including but not limited to: janitorial, conference rooms, interior and fixtures and equipment, climate comfort and mechanical & electrical needsImplement preventive, ongoing and anticipated maintenance/repair programsWork with internal groups (Sourcing Team, Accounts Team, Category Management, Billing) to communicate customer requirements and to resolve any challenges, issues, or new opportunitiesWork with client and service provider personnel to set up systems, maintain access and usability, provide training, and coordinate any IT or other projectsProvide required reporting, data, and dispatch updates for assigned units of businessConduct periodic weekly calls to run through any updates, check-ups, and basic information sharingAnalyse weekly trades with high volume of calls and provide solutions to decrease volumePerform other duties, activities, or projects as assignedRequires participating in afterhours call rotation for dispatching and following up on afterhours emergenciesTo apply you need to be/have:Bachelor or Associate Degree preferred or equivalent work experienceKnowledge of customer service principles and practicesGood organizational and interpersonal skills with a strong customer focusProficient in MS Office, and possess strong written, verbal and people skillsDemonstrated intermediate to advanced written communication skills (spelling, grammar and punctuation) and verbal communications skillsAble to work independently with minimal supervisionPrioritize and manage the completion of projects in an efficient and timely mannerAbility to quickly learn how to use any Company required software may be requiredEstimated total compensation range for this position is:
55,000.00 – 60,000.00 USD per year.The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed.Location:
Remote – Dallas, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJLL Privacy NoticeThis position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
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JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Assistant Facility Manager interfaces with our clients, account teams and service providers to ensure superior delivery of the facilities services provided. This position makes sure that any issues or conflicts are quickly and efficiently resolved with the highest degree of customer service. The successful candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and develop and effectively manage customer relationships.Responsibilities include:Provide support for meetings and conferencingEnsure appropriate follow up with customersSeek to continuously improve processes, systems and overall customer satisfactionAssist with budgetary requests, analysis and reportingAssist with the coordination and scheduling of maintenance activitiesProvide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination of work within client environment with minimal disruptionAssist with receiving and dispatching of work requests to technical staff, vendors or other services providersResolve problems associated with all building services including but not limited to: janitorial, conference rooms, interior and fixtures and equipment, climate comfort and mechanical & electrical needsImplement preventive, ongoing and anticipated maintenance/repair programsWork with internal groups (Sourcing Team, Accounts Team, Category Management, Billing) to communicate customer requirements and to resolve any challenges, issues, or new opportunitiesWork with client and service provider personnel to set up systems, maintain access and usability, provide training, and coordinate any IT or other projectsProvide required reporting, data, and dispatch updates for assigned units of businessConduct periodic weekly calls to run through any updates, check-ups, and basic information sharingAnalyse weekly trades with high volume of calls and provide solutions to decrease volumePerform other duties, activities, or projects as assignedRequires participating in afterhours call rotation for dispatching and following up on afterhours emergenciesTo apply you need to be/have:Bachelor or Associate Degree preferred or equivalent work experienceKnowledge of customer service principles and practicesGood organizational and interpersonal skills with a strong customer focusProficient in MS Office, and possess strong written, verbal and people skillsDemonstrated intermediate to advanced written communication skills (spelling, grammar and punctuation) and verbal communications skillsAble to work independently with minimal supervisionPrioritize and manage the completion of projects in an efficient and timely mannerAbility to quickly learn how to use any Company required software may be requiredEstimated total compensation range for this position is:
55,000.00 – 60,000.00 USD per year.The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed.Location:
Remote – Dallas, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysJLL Privacy NoticeThis position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
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