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La Pine DQ Grill & Chill

Shift Leader

La Pine DQ Grill & Chill, La Pine, Oregon, United States, 97739


JOB DESCRIPTION

Looking for Shift Leaders. Assist in hiring and training all new hires. Be able to get dirty, this means cleaning the store, you will not be able to pass this off to others. We work as a team. Daily sweeping and mopping is a job requirement. If you are interested in the position, come by the store and fill out an app. No Emails or calls.

Purpose of JobTo create positive memories for all who touch DQ. To assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. To set high standards and create a great environment for the team to work.

Essential Functions

Operations:

Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service, and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control.

Training:

Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices, and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success.

Business Planning:

Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff, or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit.

Fan Service:

Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem.

Team Member Leadership:

Accomplish store objectives by assisting the GM with hiring, training, coaching, and developing shift leads and crew members to build a highly skilled and productive team.

Health and Safety Standards:

Assist the GM with ensuring that Food Safety is the top training priority in store operations. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures.

Store Marketing:

Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities.

Required Qualifications

Experience Needed:Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable.

Skills/Competencies Needed:Customer focus, Trainer and coach, Management skills, Organization and goal focus, Technical proficiency, Flexibility and adaptability, Integrity.

Work Conditions:Must have ability to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens.

Job Types:

Full-time, Part-time

Pay:

$16.75 - $18.00 per hour

Benefits:

Employee discount

Flexible schedule

Paid time off

Paid training

Shift:

Day shift

Evening shift

Night shift

Education:

High school or equivalent (Preferred)

License/Certification:

Driver's License (Preferred)

Shift availability:

Day Shift (Required)

Night Shift (Required)

Work Location:

In person

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