Sprinklr
Principal Solutions Consultant
Sprinklr, Oklahoma City, Oklahoma, United States,
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.Learn more about our culture and how we make our employees happier through
The Sprinklr Way .Job DescriptionSprinklr is looking for a Principal Solutions Consultant who will partner with our sales organization to help drive revenue for Sprinklr’s Eastern division.At Sprinklr, Principal Solution Consultants have the technical knowledge and business consulting acumen to uncover a customer’s current and future states and their goals to best position Sprinklr’s platform. They speak from a position of confidence and credibility with their product and industry knowledge and can provide insights and build rapport easily while being a trusted advisor.What You'll DoAct as a key member of the account team for your territory, working directly with prospects and customers during sales cycles to build confidence and excitement around Sprinklr’s suite of products and integrations with customer systemsConduct in depth discovery on the customer’s current and future states and positive business outcomesDesign compelling solutions to address a customer’s key business challenges, presenting a desired future state and delivering a competitive advantage with measurable outcomesLead presales activities that include building and delivering compelling presentations, making solution recommendations, facilitating in-depth technical workshops, assisting with RFPs, and conducting Proofs of Concept (POC) that demonstrate Sprinklr solutions and the value they provide against a customer’s required capabilitiesCollaborate with the Sprinklr ecosystem (i.e. customer success, architects, specialists, engineering, product marketing and others) to configure relevant art of the possible demonstrations and validate customer requirementsProvide prompt and detailed handoffs to Customer Success (CS) to deliver against the proposed solutionDocument observations from prospects and customers to influence future product capabilitiesKeep up with an aggressive training schedule and maintain up to date Sprinklr product certificationsPrioritize participation in meetings with the account team and SC teamEnsure general administration across our systems of record are timely and accurateCreate re-usable collateral for the entire global presales team and act as a mentor to those across other teamsWillingness for up to 40% travel, largely within the USWho You Are & What Makes You Qualified5+ years of experience in a presales role, preferably with a CCaaS based company managing large enterprise customersClear communicator who can command engagements with Executives, IT, and business leads/practitionersThought leader who has engaged in activities such as publishing whitepapers, speaking at industry events, blogging, etc.Creative thinker who can bring to life a vision of how a customer can approach their Customer Experiences in new and exciting waysMethodical and meticulous approach to preparation and executionExperience with cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow Automation, Self Service, Conversational AI, Workforce Optimization, Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications (UC) and AnalyticsCompensation Range$134,000 - $178,000 - $223,000The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
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The Sprinklr Way .Job DescriptionSprinklr is looking for a Principal Solutions Consultant who will partner with our sales organization to help drive revenue for Sprinklr’s Eastern division.At Sprinklr, Principal Solution Consultants have the technical knowledge and business consulting acumen to uncover a customer’s current and future states and their goals to best position Sprinklr’s platform. They speak from a position of confidence and credibility with their product and industry knowledge and can provide insights and build rapport easily while being a trusted advisor.What You'll DoAct as a key member of the account team for your territory, working directly with prospects and customers during sales cycles to build confidence and excitement around Sprinklr’s suite of products and integrations with customer systemsConduct in depth discovery on the customer’s current and future states and positive business outcomesDesign compelling solutions to address a customer’s key business challenges, presenting a desired future state and delivering a competitive advantage with measurable outcomesLead presales activities that include building and delivering compelling presentations, making solution recommendations, facilitating in-depth technical workshops, assisting with RFPs, and conducting Proofs of Concept (POC) that demonstrate Sprinklr solutions and the value they provide against a customer’s required capabilitiesCollaborate with the Sprinklr ecosystem (i.e. customer success, architects, specialists, engineering, product marketing and others) to configure relevant art of the possible demonstrations and validate customer requirementsProvide prompt and detailed handoffs to Customer Success (CS) to deliver against the proposed solutionDocument observations from prospects and customers to influence future product capabilitiesKeep up with an aggressive training schedule and maintain up to date Sprinklr product certificationsPrioritize participation in meetings with the account team and SC teamEnsure general administration across our systems of record are timely and accurateCreate re-usable collateral for the entire global presales team and act as a mentor to those across other teamsWillingness for up to 40% travel, largely within the USWho You Are & What Makes You Qualified5+ years of experience in a presales role, preferably with a CCaaS based company managing large enterprise customersClear communicator who can command engagements with Executives, IT, and business leads/practitionersThought leader who has engaged in activities such as publishing whitepapers, speaking at industry events, blogging, etc.Creative thinker who can bring to life a vision of how a customer can approach their Customer Experiences in new and exciting waysMethodical and meticulous approach to preparation and executionExperience with cloud contact center technologies ranging from IP Telephony, Intelligent Routing, Workflow Automation, Self Service, Conversational AI, Workforce Optimization, Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications (UC) and AnalyticsCompensation Range$134,000 - $178,000 - $223,000The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
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