JLL
GREF Global Project Manager / Senior Project Manager
JLL, North Point Village, Maryland, United States,
The Global Real Estate & Facilities (GREF) team manages the corporate office portfolio and aims to provide a safe, sustainable, and efficient work environment to accommodate growth and enable our client’s employees to innovate and delight customers. The Global Project Management Office (GPMO) drives and supports consistency and scalability for delivery of non-construction projects, processes, and documentation across all regions.The Project Manager / Senior Project Manager will be part of the GPMO under the global team, collaborating and aligning closely with the other regional teams around the world managing and delivering global projects of all sizes, supporting the client in constantly raising the bar for customers.The Project Manager will focus on executing projects against the agreed scope and timeline but will also act as an advisor to the project sponsor and stakeholders, identifying risks and opportunities associated with their projects. Project Managers are more than timekeepers – they gain a deep understanding of evolving customer needs and are instrumental in transforming projects to deliver against those. You’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each time.What This Job Involves
Lead and manage operational (non-construction) global strategic projects, including complex, cross-functional projects requiring alignment from all GREF regions. This role will focus on leading multiple strategic projects for our client in e-commerce.Manage the end-to-end project lifecycle and take ownership of delivering across all project stages.Collaborate closely and support Business as Usual Program Managers – who own delivery of particular GREF services – in continuous improvement projects, supporting both in setup of the necessary projects as well as execution all the way through to business as usual stabilization (Project Close).Build and apply change management plans, map stakeholders and GREF operational teams, define roadmaps, communication plans and templates for the managed projects.Support project sponsors & other stakeholders in defining & writing business requirements, which may include collaborating with the GREF Technology team to determine the technical requirements and/or operational teams to assess the customer impacts.Make the right trade-off between schedule, resources and scope to ensure timely and successful delivery of the project.Assemble project teams with support of project sponsor, define mechanisms of team collaboration and schedule appropriate interaction.Collaborate with global stakeholders, being either project management counterparts in other regions or project sponsors and other stakeholders when leading global projects.Dive deep into data and documentation to support the analysis needed for project delivery.Identify resources needed for projects to succeed and work with the relevant stakeholders to assign those when and as needed.Be able to strategize with project sponsors, challenge outcomes and propose deliverables to ensure fit for purpose and scalable solutions.Ability to quickly assimilate information provided and translate into appropriate project actions.Flexibility to pivot the project when external or internal factors impact scope or timeline.Record and manage all project tasks, sharing with the project team and following up for completion by due dates.Provide regular detailed reporting on project status, calling out critical milestones, risks with impact and mitigations, bottlenecks and blockers with path to green.Identify lessons learnt from projects and contribute to ongoing improvement of supported programs.Contribute to the development of the GREF project management methodology for operational (non-construction) projects.Upon project completion, manage successful hand-off with GREF teams, internal stakeholders and third-party vendors.Produce required project close out documentation.Every day is different, and in all these activities, we’d encourage you to show your ingenuity.Sounds like you? To apply you need to be / have:
2+ years’ experience in managing global strategic projects, ideally in real estate and facilities where the deliverables impact customers, operational teams and processes.Ability to work on multiple projects at the same time. Support project execution beyond project management activities by supporting change management and/or technical project management responsibilities as outlined in project RACI.Relentless and tenacious drive to deliver results and achieve expected outcomes.Ability to operate in a global environment by understanding culture, building trust and engaging with team members that may share different perspectives than you.The candidate must be at ease with launching projects without much data, starting from a blank sheet of paper.Experience in supporting project sponsors & other stakeholders in defining & writing business requirements, which may include collaborating with Technology teams.Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment. Ability to quickly assimilate information provided and translate into appropriate project actions.Hands on approach, show attention to detail and ownership.Ease in delegating task and managing team delivery. Experience in managing teams will be a plus.Ability to influence without authority.Ability to keep groups on track and moving to deliver results and achieve expected outcomes.Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes and risks. Exceptional writing and presenting skills.Candidate must be confident, articulate, and persuasive speaker and will be tasked with communicating to stakeholders regarding project needs and goals.An excellent level of English is mandatory, other languages are a plus.Project management certification and experience in utilizing project management tools are additional benefits.Strong computer skills and experience working with Smartsheets, Word Docs, Quip, Word, PowerPoint and Excel.Ability to contribute to the development of project/program management methodology.What You Can Expect From Us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. We can’t wait to see where your ambitions take you to JLL.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
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Lead and manage operational (non-construction) global strategic projects, including complex, cross-functional projects requiring alignment from all GREF regions. This role will focus on leading multiple strategic projects for our client in e-commerce.Manage the end-to-end project lifecycle and take ownership of delivering across all project stages.Collaborate closely and support Business as Usual Program Managers – who own delivery of particular GREF services – in continuous improvement projects, supporting both in setup of the necessary projects as well as execution all the way through to business as usual stabilization (Project Close).Build and apply change management plans, map stakeholders and GREF operational teams, define roadmaps, communication plans and templates for the managed projects.Support project sponsors & other stakeholders in defining & writing business requirements, which may include collaborating with the GREF Technology team to determine the technical requirements and/or operational teams to assess the customer impacts.Make the right trade-off between schedule, resources and scope to ensure timely and successful delivery of the project.Assemble project teams with support of project sponsor, define mechanisms of team collaboration and schedule appropriate interaction.Collaborate with global stakeholders, being either project management counterparts in other regions or project sponsors and other stakeholders when leading global projects.Dive deep into data and documentation to support the analysis needed for project delivery.Identify resources needed for projects to succeed and work with the relevant stakeholders to assign those when and as needed.Be able to strategize with project sponsors, challenge outcomes and propose deliverables to ensure fit for purpose and scalable solutions.Ability to quickly assimilate information provided and translate into appropriate project actions.Flexibility to pivot the project when external or internal factors impact scope or timeline.Record and manage all project tasks, sharing with the project team and following up for completion by due dates.Provide regular detailed reporting on project status, calling out critical milestones, risks with impact and mitigations, bottlenecks and blockers with path to green.Identify lessons learnt from projects and contribute to ongoing improvement of supported programs.Contribute to the development of the GREF project management methodology for operational (non-construction) projects.Upon project completion, manage successful hand-off with GREF teams, internal stakeholders and third-party vendors.Produce required project close out documentation.Every day is different, and in all these activities, we’d encourage you to show your ingenuity.Sounds like you? To apply you need to be / have:
2+ years’ experience in managing global strategic projects, ideally in real estate and facilities where the deliverables impact customers, operational teams and processes.Ability to work on multiple projects at the same time. Support project execution beyond project management activities by supporting change management and/or technical project management responsibilities as outlined in project RACI.Relentless and tenacious drive to deliver results and achieve expected outcomes.Ability to operate in a global environment by understanding culture, building trust and engaging with team members that may share different perspectives than you.The candidate must be at ease with launching projects without much data, starting from a blank sheet of paper.Experience in supporting project sponsors & other stakeholders in defining & writing business requirements, which may include collaborating with Technology teams.Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.Strong organizational skills and capacity to prioritize and escalate in a complex, fast-paced environment. Ability to quickly assimilate information provided and translate into appropriate project actions.Hands on approach, show attention to detail and ownership.Ease in delegating task and managing team delivery. Experience in managing teams will be a plus.Ability to influence without authority.Ability to keep groups on track and moving to deliver results and achieve expected outcomes.Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes and risks. Exceptional writing and presenting skills.Candidate must be confident, articulate, and persuasive speaker and will be tasked with communicating to stakeholders regarding project needs and goals.An excellent level of English is mandatory, other languages are a plus.Project management certification and experience in utilizing project management tools are additional benefits.Strong computer skills and experience working with Smartsheets, Word Docs, Quip, Word, PowerPoint and Excel.Ability to contribute to the development of project/program management methodology.What You Can Expect From Us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay. We can’t wait to see where your ambitions take you to JLL.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
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