Newton-Wellesley Hospital
Dept Coordinator (Scheduling/Reception) (9:30-6:00pm)
Newton-Wellesley Hospital, Newton, Massachusetts, United States, 02165
Description
Newton-Wellesley Hospital Outpatient Rehabilitation Services has an opening for a full time Department Coordinator to join a team of clinicians and support staff focused on providing an exceptional customer experience with high quality care.
Responsibilities
Provides departmental support by performing customer service, receptionist, and clerical duties. Demonstrates exemplary customer service that is friendly, helpful, and anxiety reducing to patients, peers, and clinicians. Works closely with fellow staff and clinicians to ensure a smooth scheduling process, by being informative and thorough. Answers phone calls; schedules appointments, screens and directs calls. Handles and files incoming patient referrals and faxes. Verifies insurance, updates registration when needed. Processes requests for information/medical records according to hospital guidelines. Maintains patient privacy and confidentiality, pays strict attention to detail with all processes.
Qualifications
Education/ExperienceHigh school graduate or equivalent with minimum two years medical office experience; Associate degree preferred.Knowledge and SkillsProficiency in Microsoft Office, data entry and other PC based applications required.Knowledge of medical terminology required.Proficient in verbal and written communication.Demonstrated evidence of:effective communication skillsability to problem solveability to get along with othersability to confront issues appropriatelyability to handle confidential and potentially sensitive informationLocation
Primary Location: MA-Newton-NWH 159 WellsWork Locations: NWH 159 Wells, 159 Wells Avenue, Newton 02459Job Details
Job: Administrative SupportOrganization: Newton-Wellesley Hospital(NWH)Schedule: Full-timeStandard Hours: 40Shift: Day JobPosted Shift Description: 10:00-6:30pm M-Th, 8:30-5:00, F.Employee Status: RegularRecruiting Department: NWH Rehabilitation ServicesJob Posting: Sep 17, 2024
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Newton-Wellesley Hospital Outpatient Rehabilitation Services has an opening for a full time Department Coordinator to join a team of clinicians and support staff focused on providing an exceptional customer experience with high quality care.
Responsibilities
Provides departmental support by performing customer service, receptionist, and clerical duties. Demonstrates exemplary customer service that is friendly, helpful, and anxiety reducing to patients, peers, and clinicians. Works closely with fellow staff and clinicians to ensure a smooth scheduling process, by being informative and thorough. Answers phone calls; schedules appointments, screens and directs calls. Handles and files incoming patient referrals and faxes. Verifies insurance, updates registration when needed. Processes requests for information/medical records according to hospital guidelines. Maintains patient privacy and confidentiality, pays strict attention to detail with all processes.
Qualifications
Education/ExperienceHigh school graduate or equivalent with minimum two years medical office experience; Associate degree preferred.Knowledge and SkillsProficiency in Microsoft Office, data entry and other PC based applications required.Knowledge of medical terminology required.Proficient in verbal and written communication.Demonstrated evidence of:effective communication skillsability to problem solveability to get along with othersability to confront issues appropriatelyability to handle confidential and potentially sensitive informationLocation
Primary Location: MA-Newton-NWH 159 WellsWork Locations: NWH 159 Wells, 159 Wells Avenue, Newton 02459Job Details
Job: Administrative SupportOrganization: Newton-Wellesley Hospital(NWH)Schedule: Full-timeStandard Hours: 40Shift: Day JobPosted Shift Description: 10:00-6:30pm M-Th, 8:30-5:00, F.Employee Status: RegularRecruiting Department: NWH Rehabilitation ServicesJob Posting: Sep 17, 2024
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