IHOP Restaurants
Assistant General Manager
IHOP Restaurants, Wichita, Kansas, United States, 67232
As the Assistant General Manager, you will support the General Manager and help administer training. You will also support HR functions of the stores by helping with hiring, preparing new hire packets, and assisting with the general duties of keeping Paris Baguette clean and operational.Knowledge and Responsibilities
Support and gather information to develop store operation plans.Help administer new product launches, promotions, and seasonal events.Order merchandise and ingredients.Conduct monthly inventory counts using Excel.Collect feedback to identify local community and customer needs.Learn and understand all company policies and provide suitable advice to employees.Support the manager in delivering company-wide communication to all employees.Utilize WebPOS for measuring store revenue and operating performance, including automated programs for work scheduling and performance reporting.Manage the POS and credit card system during business hours.Act as the main contact for catering and special orders.Assist in managing deliveries and inventory.Support simple repairs in the store, such as equipment and furniture maintenance.Serve as a general substitute for the Manager.Regularly inspect the store to ensure standards are maintained.Employee Management
Train employees to ensure excellent customer service and coach them positively for improvement.Delegate jobs and enforce assigned duties.Create employee work schedules for final review by the General Manager.Issue refunds for customers.Handle initial claim issues and report them to the appropriate department.Monitor, report, and take action on any incidents that occur.Conduct quality control, health inspections, and maintain inspection checklists.What You Need to Have
Minimum High School Diploma/GED or some college.2-4 years of food handling experience.Detail-oriented with excellent organizational and verbal/written communication skills.Able to lift up to 50 lbs.Strong time management and prioritization skills.Proficient in Point-of-Sale systems, currently Toast, with an understanding of cash handling and transaction accuracy.Flexible, adaptive, upbeat, and visible management style with a successful record of managing operations leaders across large geographies.Passion for people and a dynamic leadership style focused on empowering, inspiring, and motivating team members.Exceptional organizational and communication skills with the ability to balance priorities and deliver results in a fast-paced environment.High emotional intelligence with the ability to work with and manage diverse teams empathetically.Team player who fosters collaborative teamwork.Brand ambassador with a commitment to Paris Baguette's mission, vision, brand values, and culture.Apply Now
with our quick 3-minute Application!
* Fields Are RequiredWhat is your full name?First NameHow can we contact you?EmailPhone NumberNumber TypeWhat is your preferred method of communication?
#J-18808-Ljbffr
Support and gather information to develop store operation plans.Help administer new product launches, promotions, and seasonal events.Order merchandise and ingredients.Conduct monthly inventory counts using Excel.Collect feedback to identify local community and customer needs.Learn and understand all company policies and provide suitable advice to employees.Support the manager in delivering company-wide communication to all employees.Utilize WebPOS for measuring store revenue and operating performance, including automated programs for work scheduling and performance reporting.Manage the POS and credit card system during business hours.Act as the main contact for catering and special orders.Assist in managing deliveries and inventory.Support simple repairs in the store, such as equipment and furniture maintenance.Serve as a general substitute for the Manager.Regularly inspect the store to ensure standards are maintained.Employee Management
Train employees to ensure excellent customer service and coach them positively for improvement.Delegate jobs and enforce assigned duties.Create employee work schedules for final review by the General Manager.Issue refunds for customers.Handle initial claim issues and report them to the appropriate department.Monitor, report, and take action on any incidents that occur.Conduct quality control, health inspections, and maintain inspection checklists.What You Need to Have
Minimum High School Diploma/GED or some college.2-4 years of food handling experience.Detail-oriented with excellent organizational and verbal/written communication skills.Able to lift up to 50 lbs.Strong time management and prioritization skills.Proficient in Point-of-Sale systems, currently Toast, with an understanding of cash handling and transaction accuracy.Flexible, adaptive, upbeat, and visible management style with a successful record of managing operations leaders across large geographies.Passion for people and a dynamic leadership style focused on empowering, inspiring, and motivating team members.Exceptional organizational and communication skills with the ability to balance priorities and deliver results in a fast-paced environment.High emotional intelligence with the ability to work with and manage diverse teams empathetically.Team player who fosters collaborative teamwork.Brand ambassador with a commitment to Paris Baguette's mission, vision, brand values, and culture.Apply Now
with our quick 3-minute Application!
* Fields Are RequiredWhat is your full name?First NameHow can we contact you?EmailPhone NumberNumber TypeWhat is your preferred method of communication?
#J-18808-Ljbffr