ETS
Product Manager
ETS, Trenton, New Jersey, United States,
About ETS:For more than 75 years, we have amplified products and services based on rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research, and trusted assessments that help guide learners around the world on their path to new possibilities.Our portfolio of trusted measures includes
TOEFL, TOEIC, GRE, and Praxis . Along with research, development, and innovation that explores new frontiers in learning and measurement, our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.Position Summary:The Product Manager oversees ETS products, features, and market roadmap that drives increased margins for products and contracts, working closely with other functional centers of excellence. The incumbent will be the client-facing escalation point and is accountable for effective implementation of products and services to clients. The Product Manager reports either to a more senior Product Management leader or to a divisional business leader.Responsibilities:Lead the specification, development, launch, and evolution of smaller products, or early-stage discovery efforts, collecting input from external stakeholders and internal teams (Technology, Research, PID, Marketing, Sales) to build and prioritize new products, features, and investments.Create product investment business cases and advocate for resources.Execute product strategy and roadmap through the entire creative cycle: ideation, specification, development, release, analysis, and iteration.Establish and prioritize market and user segmentation. Coordinate market analysis and other research and discovery.Conduct competitive analysis to establish product positioning and feature differentiation.Perform quantitative analysis on features performance and find opportunities for optimization.Identify platforms, products, and product attributes that will improve the quality and efficiency of products.Perform qualitative and quantitative research to discover feature ideas and validate them before development.Act as a primary stakeholder to the development scrum team, working closely with the Product Owner to deliver business requirements, validate the feature backlog, and ensure an excellent user experience is delivered to customers.Communicate information about complex concepts and projects in a digestible and persuasive manner based on your audience, sell innovative ideas, and prioritize across product portfolios.Be responsible for hitting the key performance indicators you are entrusted with, including product P&L.Required Experience:Education and Experience:At least four years of Software Services Product Management experience for customer products over $50M.Undergraduate degree in related fields such as Business Administration, Marketing, or other areas combined with relevant work experience.MBA preferred.ETS believes in a Total Rewards philosophy for our employees, and they include:Health, Vision, Dental insurance plans to choose from.Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as online learning access!Generous PTO and vacation time to balance your work and life.Additional 8 hours of PTO for volunteer work.Retirement plan (401(a)) and traditional Roth (403b) with company contribution.Commuter Benefits, Pet Insurance, 1 year subscription to Calm App.ETS is mission-driven and action-oriented:Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment, ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.ETS is an Equal Opportunity Employer
comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.Keyword: Product Manager
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TOEFL, TOEIC, GRE, and Praxis . Along with research, development, and innovation that explores new frontiers in learning and measurement, our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.Position Summary:The Product Manager oversees ETS products, features, and market roadmap that drives increased margins for products and contracts, working closely with other functional centers of excellence. The incumbent will be the client-facing escalation point and is accountable for effective implementation of products and services to clients. The Product Manager reports either to a more senior Product Management leader or to a divisional business leader.Responsibilities:Lead the specification, development, launch, and evolution of smaller products, or early-stage discovery efforts, collecting input from external stakeholders and internal teams (Technology, Research, PID, Marketing, Sales) to build and prioritize new products, features, and investments.Create product investment business cases and advocate for resources.Execute product strategy and roadmap through the entire creative cycle: ideation, specification, development, release, analysis, and iteration.Establish and prioritize market and user segmentation. Coordinate market analysis and other research and discovery.Conduct competitive analysis to establish product positioning and feature differentiation.Perform quantitative analysis on features performance and find opportunities for optimization.Identify platforms, products, and product attributes that will improve the quality and efficiency of products.Perform qualitative and quantitative research to discover feature ideas and validate them before development.Act as a primary stakeholder to the development scrum team, working closely with the Product Owner to deliver business requirements, validate the feature backlog, and ensure an excellent user experience is delivered to customers.Communicate information about complex concepts and projects in a digestible and persuasive manner based on your audience, sell innovative ideas, and prioritize across product portfolios.Be responsible for hitting the key performance indicators you are entrusted with, including product P&L.Required Experience:Education and Experience:At least four years of Software Services Product Management experience for customer products over $50M.Undergraduate degree in related fields such as Business Administration, Marketing, or other areas combined with relevant work experience.MBA preferred.ETS believes in a Total Rewards philosophy for our employees, and they include:Health, Vision, Dental insurance plans to choose from.Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as online learning access!Generous PTO and vacation time to balance your work and life.Additional 8 hours of PTO for volunteer work.Retirement plan (401(a)) and traditional Roth (403b) with company contribution.Commuter Benefits, Pet Insurance, 1 year subscription to Calm App.ETS is mission-driven and action-oriented:Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment, ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.ETS is an Equal Opportunity Employer
comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.Keyword: Product Manager
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