Program Manager - ECM Contract*

San Bernardino County is recruiting for a

Program Manager

assigned to the Enhanced Care Management (ECM) program.

Incumbents in this role engage in Quality Improvement tasks for both Enhanced Care Management service delivery and Patient Satisfaction. They also participate in interdisciplinary meetings (Systematic Case Reviews) and engage with leadership and staff of various departments and clinics to ensure program policies are implemented as designed.Other duties may include, but are not limited to, the following:

Supervise, select, assign, review and evaluate support staff for program, may handle disciplinary matters.Participate in preparation of the program budget under direction of the Healthcare Program Administrator (HPA).Monitor program goals and productivity statistics for compliance with state and county regulations and report trends to HPA.Coordinate with department staff in meeting and needs of the program.Assist in the development of proposals to meet community needs and to develop standards for evaluating ECM services.The

Enhanced Care Management (ECM)

benefit is a foundational component of CalAIM. ECM is a whole-person, interdisciplinary approach to comprehensive care management that addresses the clinical and non-clinical needs of high-cost, high-need managed care members through systematic coordination of services that is community-based, interdisciplinary, high-touch, and person-centered.The ECM program is a collaboration between the following San Bernardino County departments: Arrowhead Regional Medical Center, Department of Behavioral Health, Department of Public Health, Sheriff's, and Probation.Benefits:

Holiday leaveSick leaveVacation leaveParticipation in the County's PST retirement systemEligible to participate in the County's 457(b) Salary Savings PlanEligible to participate in the Dependent Care Assistance PlanEligible to participate in the Flexible Spending AccountConditions of Employment:

Appointment:

This is a contract position which does not obtain status as a regular County employee. Working as a contract employee does not preclude you from applying and competing for Regular positions within the County.Pre-Employment Process:

Applicants selected for these positions must pass a background investigation which includes drug testing, fingerprinting, and verification of employment history.Travel:

Travel throughout the County may be required. At the time of hire, reliable transportation, a valid California Class C driver license and proof of automobile liability insurance is required for the individual providing the transportation. Mileage reimbursement is available.Experience:

Two (2) years of full-time experience as a professional-level administrator or manager in a

healthcare

setting, which includes primary responsibility for interpreting/enforcing relevant laws, rules and regulations; and supervision of subordinate supervisory staff; hiring, evaluations, and disciplinary actions.Candidates with professional-level experience in population health management, whole person care, or enhanced care management programs are highly desirable and encouraged to apply.Application Procedure:

Applications will be accepted until a sufficient number of qualified applications are received. To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.If you require technical assistance, please click

HERE

to review the Government Jobs

online application guide

or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.EEO/ADA:

San Bernardino County is an

Equal Employment Opportunity (EEO)

and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.ADA Accommodation:

If you have a disability and require accommodations in the testing process, submit the

Special Testing Accommodations Request Form

within one week of a recruitment filing deadline.Veterans’ Preference:

Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click

HERE

for information and instructions to request Veteran's Preference points.Please click HERE for important Applicant Information and the County Employment Process

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