TD Bank
Sr Analyst Fraud Analytics (US Digital & Emerging Trends)
TD Bank, Mount Laurel, New Jersey, United States,
Work Location:
États-Unis d'AmériqueHours:
40Pay Details:
$68,640 - $112,320 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:
Crimes financiers et Gestion des fraudesJob Description:The
Senior Analyst Fraud Analytics (US Digital & Emerging Trends)
develops and monitors fraud rules while balancing the impact to operational teams and the customer experience. This role also involves data preparation, reporting as well as informing business requirements on products/processes.The
Senior Analyst Fraud Analytics (US Digital & Emerging Trends)
applies analytical and technical skills leveraging sophisticated tools/detection systems. The Senior Analyst North American Fraud Analytics performs detailed and timely analysis of fraud.This is a Remote OpportunityMonday- Friday8:00am to 5:00pm*You must be work authorized in the United States without the need for employer sponsorship*Depth & Scope:Conducts analysis on customer, account and transactional data to create segmentation and develop fraud rules/strategies while balancing the impact to operational teams and the customer experienceAccountable for loss targets and the customer experience generated by fraud strategiesMonitors and adjusts existing detection strategies to ensure continued effectivenessCreates management reporting for fraud metrics, strategy performance and trends analysisPrepares data and reporting and informs business requirements on products/processesMaintains ongoing processes and data updatesActs as a subject matter expert and represents the team at system/project meetings as well as industry forumsMaintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendorsEducation & Experience:Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required2-4 years or internships/co-op work experience in analytical capacityExperience in fraud management - assetProficient with data extraction/mining tools: SQL - required, Knowledge Seeker - asset, SAS - assetProficient with Microsoft Office applications; Advanced ExcelStrong communication skills and a proven ability to develop effective relationships with external and internal business partners are requiredConceptual thinker; ability to wade through data and arrive at conclusionsStrong interpersonal skills; comfortable interacting with team members of all levelsStrong communication and presentation skills. Ability to communicate complex analysis into technical and non-technical terms (written and verbally)Ability to take initiative and work independently under tight timelinesStrong team collaboration skillsAbility to effectively manage multiple projects and priorities simultaneouslyCustomer Accountabilities:Understands and supports the Bank's Customer Service StrategyConsiders the impact of decisions on the well-being of TD, its Customers and stakeholdersProvides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunityModels quality service delivery at every interactionLeads and contributes to the ongoing improvement of the partner / Customer experienceEmployee/Team Accountabilities:Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experienceParticipates fully as a member of the team and contribute to a positive work environmentMay provide leadership, training, and guidance to other team membersEnsures ongoing communication with the team on the status / progress of projects and issues / points of interestActively shares information and knowledge, and proactively learn from the expertise of othersWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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États-Unis d'AmériqueHours:
40Pay Details:
$68,640 - $112,320 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:
Crimes financiers et Gestion des fraudesJob Description:The
Senior Analyst Fraud Analytics (US Digital & Emerging Trends)
develops and monitors fraud rules while balancing the impact to operational teams and the customer experience. This role also involves data preparation, reporting as well as informing business requirements on products/processes.The
Senior Analyst Fraud Analytics (US Digital & Emerging Trends)
applies analytical and technical skills leveraging sophisticated tools/detection systems. The Senior Analyst North American Fraud Analytics performs detailed and timely analysis of fraud.This is a Remote OpportunityMonday- Friday8:00am to 5:00pm*You must be work authorized in the United States without the need for employer sponsorship*Depth & Scope:Conducts analysis on customer, account and transactional data to create segmentation and develop fraud rules/strategies while balancing the impact to operational teams and the customer experienceAccountable for loss targets and the customer experience generated by fraud strategiesMonitors and adjusts existing detection strategies to ensure continued effectivenessCreates management reporting for fraud metrics, strategy performance and trends analysisPrepares data and reporting and informs business requirements on products/processesMaintains ongoing processes and data updatesActs as a subject matter expert and represents the team at system/project meetings as well as industry forumsMaintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendorsEducation & Experience:Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required2-4 years or internships/co-op work experience in analytical capacityExperience in fraud management - assetProficient with data extraction/mining tools: SQL - required, Knowledge Seeker - asset, SAS - assetProficient with Microsoft Office applications; Advanced ExcelStrong communication skills and a proven ability to develop effective relationships with external and internal business partners are requiredConceptual thinker; ability to wade through data and arrive at conclusionsStrong interpersonal skills; comfortable interacting with team members of all levelsStrong communication and presentation skills. Ability to communicate complex analysis into technical and non-technical terms (written and verbally)Ability to take initiative and work independently under tight timelinesStrong team collaboration skillsAbility to effectively manage multiple projects and priorities simultaneouslyCustomer Accountabilities:Understands and supports the Bank's Customer Service StrategyConsiders the impact of decisions on the well-being of TD, its Customers and stakeholdersProvides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunityModels quality service delivery at every interactionLeads and contributes to the ongoing improvement of the partner / Customer experienceEmployee/Team Accountabilities:Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experienceParticipates fully as a member of the team and contribute to a positive work environmentMay provide leadership, training, and guidance to other team membersEnsures ongoing communication with the team on the status / progress of projects and issues / points of interestActively shares information and knowledge, and proactively learn from the expertise of othersWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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