ULTA Beauty
Sales Manager
ULTA Beauty, Peabody, Massachusetts, us, 01960
OVERVIEWExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.If you seek
greater purpose —a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.GENERAL SUMMARY & SCOPEThe Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience.PRINCIPAL DUTIES & RESPONSIBILITIES
(*Essential Job Functions)The SM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities:Performance
Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources.Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM.Plan and execute in-store events that deliver an unrivaled guest experience and drive sales.Review, analyze and react to Ulta Beauty’s financial and operational reporting.Perform makeup applications, skincare analysis, and product demonstrations with guests.Stay informed regarding new and existing industry trends, products, and services.Maintain prompt, regular attendance and hold store associates accountable to the Ulta Beauty attendance policy.People
Attract, hire, and retain a diverse team of top talent.Build a highly engaged team that embodies the Ulta Beauty brand.Create an inclusive environment that inspires and encourages the growth of associates.Support all aspects of associate professional development.Participate in ongoing training to enable continuous professional development.Ensure direct reports participate in ongoing training.Establish professional brand partner relationships.Model a culture of teamwork and guest services excellence.Execute the Guest Engagement Leader program.Process
Ensure compliance with Ulta Beauty’s policies, procedures, and standards.Adhere to and enforce Ulta Beauty’s dress code.Use the company’s scheduling tool as directed.Use the company’s task management tool as directed.Protect company assets and minimize loss.Execute day-to-day inventory control processes.Support continuous improvement by influencing the adoption of company initiatives.Utilize company programs, tools, and resources to drive store improvements.Regularly communicate and provide feedback to field leadership.JOB QUALIFICATIONSEducation
Bachelor’s degree is preferred.Experience
2-3+ years of fast-paced, retail management, or other relevant work experience.Financial management:
success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.Retail management:
proven ability with monitoring inventory levels and achieving operational excellence.Leadership management:
experience with attracting, developing, and motivating top talent.Skills
Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs).Excellent written and verbal communication.Strong collaboration and interpersonal skills.Strong organizational skills to manage multiple tasks.Ability to react under pressure and be flexible/adaptable.SPECIAL POSITION REQUIREMENTS
Work a flexible, full-time schedule to include days, evenings, weekends, and holidays.Attend corporate business meetings and conferences.WORKING CONDITIONS
Continuous mobility throughout the store during shift.Frequent bending, pulling, pushing, and twisting during shift.Frequent lifting and/or moving up to 25 lbs. during shift.Continuous coordination and manipulation of objects during shift.If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation.ABOUT
At
Ulta Beauty
(NASDAQ: ULTA),
the possibilities are beautiful
. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable state and local laws.
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greater purpose —a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.GENERAL SUMMARY & SCOPEThe Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience.PRINCIPAL DUTIES & RESPONSIBILITIES
(*Essential Job Functions)The SM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities:Performance
Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources.Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM.Plan and execute in-store events that deliver an unrivaled guest experience and drive sales.Review, analyze and react to Ulta Beauty’s financial and operational reporting.Perform makeup applications, skincare analysis, and product demonstrations with guests.Stay informed regarding new and existing industry trends, products, and services.Maintain prompt, regular attendance and hold store associates accountable to the Ulta Beauty attendance policy.People
Attract, hire, and retain a diverse team of top talent.Build a highly engaged team that embodies the Ulta Beauty brand.Create an inclusive environment that inspires and encourages the growth of associates.Support all aspects of associate professional development.Participate in ongoing training to enable continuous professional development.Ensure direct reports participate in ongoing training.Establish professional brand partner relationships.Model a culture of teamwork and guest services excellence.Execute the Guest Engagement Leader program.Process
Ensure compliance with Ulta Beauty’s policies, procedures, and standards.Adhere to and enforce Ulta Beauty’s dress code.Use the company’s scheduling tool as directed.Use the company’s task management tool as directed.Protect company assets and minimize loss.Execute day-to-day inventory control processes.Support continuous improvement by influencing the adoption of company initiatives.Utilize company programs, tools, and resources to drive store improvements.Regularly communicate and provide feedback to field leadership.JOB QUALIFICATIONSEducation
Bachelor’s degree is preferred.Experience
2-3+ years of fast-paced, retail management, or other relevant work experience.Financial management:
success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.Retail management:
proven ability with monitoring inventory levels and achieving operational excellence.Leadership management:
experience with attracting, developing, and motivating top talent.Skills
Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs).Excellent written and verbal communication.Strong collaboration and interpersonal skills.Strong organizational skills to manage multiple tasks.Ability to react under pressure and be flexible/adaptable.SPECIAL POSITION REQUIREMENTS
Work a flexible, full-time schedule to include days, evenings, weekends, and holidays.Attend corporate business meetings and conferences.WORKING CONDITIONS
Continuous mobility throughout the store during shift.Frequent bending, pulling, pushing, and twisting during shift.Frequent lifting and/or moving up to 25 lbs. during shift.Continuous coordination and manipulation of objects during shift.If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation.ABOUT
At
Ulta Beauty
(NASDAQ: ULTA),
the possibilities are beautiful
. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable state and local laws.
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