Alphagraphicsfranchise
Customer Service Representative Location: IL-Chicago-60642
Alphagraphicsfranchise, Chicago, Illinois, United States, 60290
Future Opening: Customer Service Representative
Health insuranceBENEFITS/PERKS:
Competitive Compensation with commissions on the revenueFlexible SchedulingHard work, collaboration, humanity, fun, and laughterCOMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.Our tight-knit team in AlphaGraphics - US715 is actively seeking a
Customer Service Representative (CSR)
to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.More than anything, we’re looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.WHAT WE EXPECT OF YOU:Serve as the primary internal representative of the organization.Convey to the customer our expertise in products, services and capabilities and estimates the pricing for customer needsCommunicate customer requirements to the support team in accordance with company policies and procedures.Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, pricing, cancel orders, work on lead managementDetermine charges for services requested, collect deposits or payments, or arrange for billing for printing services using PrintSmith Software (EFI)Knowledge and experience in a printing shop would be preferredAttract potential customers by answering product and service questions and suggesting information about other products and services.WHAT YOU BRING TO THE TABLE:
Print shop experience preferred but not requiredExperience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.Ability to effectively build relationships with customers and teammates.Strong written and verbal communication skills.Strong organizational skills.Desire to continuously look for ways to help people.Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
Compensation: $45,000.00 - $80,000.00 per yearAt AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.Apply with Indeed(if you already have a resume on Indeed)Or apply here.
* required fieldsFirst Name *Last Name *Email *Phone *Yes, Text Me!
For the
fastest
response to interviews & follow-ups.
Opt-out anytime.Let Us Text You!
Texting increases your chance for an interview.
Texts for this job only. Opt-out anytime.Do you have any experience as a Print Sales Rep or as an Estimator *Have you used PrintSmith Software in the past jobs? *Do you have any experience using Adobe Designer Suite Software *Do you have experience on customer service? *Are you comfortable with computers, email, using the internet, and learning new computer programs? *Do you have a valid driver license? *Do you have the ability to regularly lift 50 pounds? *I was referred to this position by a current employeeWho referred you?Competitive compensationHard work, collaboration, humanity, fun, and laughter"I absolutely love working here. It has been one of my favorite places to work. Amazing environment. Very upbeat and professional. Management is amazing and makes sure the employees are taken care of."
#J-18808-Ljbffr
Health insuranceBENEFITS/PERKS:
Competitive Compensation with commissions on the revenueFlexible SchedulingHard work, collaboration, humanity, fun, and laughterCOMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.Our tight-knit team in AlphaGraphics - US715 is actively seeking a
Customer Service Representative (CSR)
to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.More than anything, we’re looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.WHAT WE EXPECT OF YOU:Serve as the primary internal representative of the organization.Convey to the customer our expertise in products, services and capabilities and estimates the pricing for customer needsCommunicate customer requirements to the support team in accordance with company policies and procedures.Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, pricing, cancel orders, work on lead managementDetermine charges for services requested, collect deposits or payments, or arrange for billing for printing services using PrintSmith Software (EFI)Knowledge and experience in a printing shop would be preferredAttract potential customers by answering product and service questions and suggesting information about other products and services.WHAT YOU BRING TO THE TABLE:
Print shop experience preferred but not requiredExperience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.Ability to effectively build relationships with customers and teammates.Strong written and verbal communication skills.Strong organizational skills.Desire to continuously look for ways to help people.Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
Compensation: $45,000.00 - $80,000.00 per yearAt AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.Apply with Indeed(if you already have a resume on Indeed)Or apply here.
* required fieldsFirst Name *Last Name *Email *Phone *Yes, Text Me!
For the
fastest
response to interviews & follow-ups.
Opt-out anytime.Let Us Text You!
Texting increases your chance for an interview.
Texts for this job only. Opt-out anytime.Do you have any experience as a Print Sales Rep or as an Estimator *Have you used PrintSmith Software in the past jobs? *Do you have any experience using Adobe Designer Suite Software *Do you have experience on customer service? *Are you comfortable with computers, email, using the internet, and learning new computer programs? *Do you have a valid driver license? *Do you have the ability to regularly lift 50 pounds? *I was referred to this position by a current employeeWho referred you?Competitive compensationHard work, collaboration, humanity, fun, and laughter"I absolutely love working here. It has been one of my favorite places to work. Amazing environment. Very upbeat and professional. Management is amazing and makes sure the employees are taken care of."
#J-18808-Ljbffr