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FUSE

Project Manager - Service Coordination

FUSE, Los Angeles, California, United States, 90079


Los Angeles County is comprised of many diverse communities, cultures, and geographies. While this strengthens the County, it also complicates programs and service coordination. The FUSE Executive Fellow will collaborate with the Prevention and Promotion Coordination and Implementation Team (PPCIT) to manage projects and build business practices that make the team a more effective, inclusive facilitator of Countywide equity work.

Fellowship Dates: October 21, 2024 – October 24, 2025

Salary: Executive Fellows are FUSE employees and receive an annual base salary of $80,000. Fellows can also access various health, dental, and vision insurance benefits. Compensation for this year of public service is not intended to represent market-rate compensation for the experienced professionals in our program.

ABOUT THE FUSE EXECUTIVE FELLOWSHIPFUSE is a national nonprofit working to expand social and economic opportunities, particularly for communities that have been limited by a history of systemic and institutionalized racism. FUSE partners with local governments and communities to more effectively address pressing challenges by placing experienced professionals within city and county agencies. These FUSE Executive Fellows lead strategic projects designed to advance racial equity and accelerate systems change. Since 2012, FUSE has led over 250 projects in 40 governments across 20 states, impacting the lives of 25 million people.

When designing each fellowship project, FUSE works closely with government partners and local stakeholders to define a scope of work that will achieve substantive progress toward regional priorities. FUSE then conducts an individualized search for each project to ensure that the selected candidate has at least 15 years of professional experience, the required competencies for the role, and deep connections to the communities being served. They are data-driven and results-oriented and able to effectively manage complex projects by developing actionable roadmaps and monitoring progress to completion.

Executive Fellows are hired as FUSE employees and embedded in government agencies for at least one year of full-time work. Throughout their fellowships, they receive training, coaching, and professional support from FUSE to help achieve their project goals. FUSE Executive Fellows bring diverse perspectives and new approaches to their projects. They build strong relationships with diverse arrays of stakeholders, foster alignment within and across various layers of government, and build partnerships between governments and communities.

PROJECT CONTEXTLos Angeles County has 88 cities (including the City of Los Angeles), numerous towns, and communities in unincorporated territory. Geographically, it is larger than Rhode Island and Delaware combined. With 9.7 million residents, it has a larger population than 40 states. In addition, the population is very diverse – only 25% of residents identified as non-Hispanic White in the most recent Census. Coordinating work across the County is notoriously difficult as 38 Departments must maintain local government relationships, deliver right-sized services across varied geographies and community sizes, and navigate cultural and linguistic differences.

The County aims ensure the equitable coordination and delivery of services, thereby improving outcomes for all residents, regardless of their race or geographic location. In July 2020, the Los Angeles County Board of Supervisors approved a motion to launch the Anti-Racism, Diversity, and Inclusion Initiative (ARDI) to embed anti-racist principles into Los Angeles County’s institutions, policies, and programs. Its goal is to end structural racism and its consequences by collaborating across all levels of government and equipping institutions with training and resources necessary to incorporate anti-racist approaches into their work.

In addition, last year, the Los Angeles County Board of Supervisors passed a motion to establish a Countywide Prevention Services Task Force “to streamline, align, and proliferate equitable prevention programming across departments.” The initial focus areas are housing and people experiencing homelessness, child welfare and family well-being, and behavioral health. In addition to preventing negative outcomes (e.g., incarceration or homelessness), the task force will pursue an anti-racist approach to coordination that aims to improve and increase positive outcomes in residents’ lives. The Prevention and Promotion Coordination and Implementation Team implements the day-to-day work of the task force, with an emphasis on community engagement, systems reform and strategy, policy, programs and services plans, spending plans, target metrics and outcomes, and cross-departmental planning.

The County of Los Angeles will partner with FUSE to build the Prevention and Promotion Coordination and Implementation Team’s ability to coordinate across Los Angeles County. The Executive Fellow will be the project manager for high-priority Prevention and Promotion Coordination and Implementation Team initiatives and develop scalable, lasting business processes the team can use to coordinate stakeholders. As a result of this work, the Anti-Racism, Diversity, and Inclusion Initiative and Prevention and Promotion Coordination and Implementation Team will be able to curate a prevention and promotion ecosystem that makes the County more inclusive and effective for all residents.

PROJECT SUMMARYStarting in October 2024, the FUSE Executive Fellow will develop deep relationships with a broad range of stakeholders through the Anti-Racism, Diversity, and Inclusion (ARDI) Initiative, including Los Angeles County officials (e.g., Homeless Initiative, points of contact in other Departments), City of Los Angeles counterparts, community organizations, and members of the public (with an emphasis on BIPOC individuals and communities). The Executive Fellow will seek to understand how to support coordination of data, resources and services these partners have for housing and homelessness, child welfare, and behavioral health outcomes in the County. In addition, the Executive Fellow will identify best practices for coordinating complex government structures in diverse communities similar to Los Angeles County. The Executive Fellow will then work with their Executive Sponsor and Project Supervisor to develop and approve specific project goals and deliverables. While these goals and deliverables will likely include the ones listed below, they may differ based on situational changes and the Executive Fellow’s specific skills and experience.

Next, the Executive Fellow will be the project manager for the Prevention and Promotion Coordination and Implementation Team’s high-priority work streams. The PPCIT’s five major deliverables are:

User journey mapping to understand how residents navigate County programs and systems and to ensure they access relevant services regardless of how they initiate contact with the County (i.e., “No Wrong Door”).

Legal, policy, and regulatory analysis to identify and remove barriers to collaboration, particularly around budgeting, resource planning, and procurement.

Data plan and program to collect, analyze, and share data across Departments and programs.

Contracting plan to develop a comprehensive procurement plan and to establish a centralized contracting mechanism to enhance prevention service delivery.

Funding stream analysis to identify and pursue new funding sources and to ensure existing/future programs have sufficient resources.

These deliverables are essential for building the Prevention and Promotion Coordination and Implementation Team’s long-term coordination capabilities. If successful, the Executive Fellow will guide the development of these deliverables to be user-friendly, sustainable, and scalable so they can inform Los Angeles County’s coordination work for years to come.

At the same time, the Executive Fellow will work on behalf of the Anti-Racism, Diversity, and Inclusion Initiative to build the Prevention and Promotion Coordination and Implementation Team’s norms, processes, and ways of doing business. This complex, inter-departmental effort will require extensive project management, communication, and diplomatic skills to promote the uptake of new practices in various operating units across the County. Past attempts at Countywide coordination revealed that this effort will require significant foresight and change management approaches to be sustainable. With that in mind, the Executive Fellow should identify opportunities for the Prevention and Promotion Coordination and Implementation Team to adopt user-friendly approaches and support Departments with the uptake of new practices.

The deliverables for this fellowship will be managing high-priority projects and developing and scaling new service-coordination practices. To be sustainable, the Executive Fellow will work on behalf of ARDI to develop systems and tasks to maintain cross-departmental collaboration. If successful, the Executive Fellow will have completed several of the five deliverables and built the foundation for the County to coordinate prevention and promotion approaches that are effective and inclusive for all residents.

PROJECT DELIVERABLESBy October 2025, the Executive Fellow will have overseen the following:

Conduct a Stakeholder Listening Tour – Develop relationships with stakeholders in Los Angeles County and City government, community-based organizations, and members of the public to understand the resources, constraints, perceived opportunities, potential threats, and aspirations affecting the development of a prevention and promotion ecosystem in the County. Conduct extensive best practices research on effective, inclusive government coordination in diverse communities like Los Angeles County.

Manage High Priority Projects of the PPCIT – Oversee key projects that advance PPCIT’s agenda in collaboration with permanent staff.

Build Business Practices – Develop the norms, processes, and business practices PPCIT will use in coordinating prevention and promotion work and to ensure long-term sustainability and success.

KEY STAKEHOLDERS

Executive Sponsor : D’Artagnan Scorza, Ph.D., Executive Director, Racial Equity ; Chief Executive Office

Project Supervisor : Carlos Pineda, Principal Analyst ; Chief Executive Office

QUALIFICATIONS

Synthesizes complex information into clear and concise recommendations and action-oriented implementation plans.

Develops and effectively implements both strategic and operational project management plans.

Generates innovative, data-driven, and result-oriented solutions to complex challenges .

Respond quickly to changing ideas, responsibilities, expectations, trends, strategies, and other processes.

Communicates effectively verbally and in writing and excels in active listening and conversing.

Fosters collaboration across multiple constituencies to support more effective decision-making.

Establishes and maintains strong relationships with diverse stakeholders, both inside and outside of government, particularly community-based relationships.

Embraces differing viewpoints and implements strategies to find common ground.

Demonstrates confidence and professional diplomacy while effectively interacting with individuals at all levels of various organizations.

FUSE is an equal-opportunity employer with core values of diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply for this position.#J-18808-Ljbffr