Next Level Business Services, Inc.
Product Development Manager
Next Level Business Services, Inc., Bentonville, Arkansas, United States, 72712
NLB Services
is seeking employees for the position of
Product Development Manager/ Product Analyst
at
Bentonville, AR
for one of its direct clients. Interested candidates, please share your resume with
prabhat(dot)kumar (at)nlbservices(dot)com
or call me directly at
904-677-5904.Position: Product Development Manager/ Product AnalystLocation: Bentonville, ARPosition Summary:The client is looking for a strong individual with leadership skills who excels in marketplace product analysis and onboarding sellers. The person must have strong verbal and written communication skills to address product/technical issues.Job Description:Work as Integration Engineer to onboard sellers end-to-end by clarifying their questions and resolving all integration issues.Plan and meet the weekly target to onboard sellers.Understand business flows, troubleshoot, and support seller issues using tools.Highlight issues, share progress and status reports with client managers, and involve the right team for issue resolution as required.Ongoing management of seller issues and queries throughout the integration journey.Coordinate issue resolution across business, production support, business support analysts, and functional teams in the context of specific issues.Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs.Implement process improvements to reduce onboarding efforts and costs.Institute and monitor onboarding case resolution metrics and drive efficiencies.Identify systematic issues that need fixes across systems until hand-off to production support/Engineering/Product teams via backlog for implementation.Understand seller setup process and educate sellers on process, requirements, and timelines for the onboarding process.Work with internal teams to set up appropriate systems, code promotions into production until the seller can go live.Understand integration interfaces and lower-level systems at UI/debugging level to onboard new direct sellers.Help to integrate partners into MP infrastructure.Minimum Qualifications:Bachelor's Degree and 4 years of experience.Prior experience in leading teams.Additional Preferred Qualifications:Experience in using marketplace portal and other supporting tools, alerts, reports, and analytics.Basic knowledge in Java, web services, and databases.Ability to summarize and present complex issues to a variety of audiences: technical and non-technical.Thanks & Regards,Prabhat Kumar———————————————————Next Level Business Services, Inc.Staffing | Consulting | OutsourcingPhone: +1 (904) 677-5904 | Fax: +1 (608) 646-8326Email: prabhat(dot)kumar (at)nlbservices(dot)com | Web: www.nlbservices.comAdditional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
is seeking employees for the position of
Product Development Manager/ Product Analyst
at
Bentonville, AR
for one of its direct clients. Interested candidates, please share your resume with
prabhat(dot)kumar (at)nlbservices(dot)com
or call me directly at
904-677-5904.Position: Product Development Manager/ Product AnalystLocation: Bentonville, ARPosition Summary:The client is looking for a strong individual with leadership skills who excels in marketplace product analysis and onboarding sellers. The person must have strong verbal and written communication skills to address product/technical issues.Job Description:Work as Integration Engineer to onboard sellers end-to-end by clarifying their questions and resolving all integration issues.Plan and meet the weekly target to onboard sellers.Understand business flows, troubleshoot, and support seller issues using tools.Highlight issues, share progress and status reports with client managers, and involve the right team for issue resolution as required.Ongoing management of seller issues and queries throughout the integration journey.Coordinate issue resolution across business, production support, business support analysts, and functional teams in the context of specific issues.Identify trends to figure out hotspots for effort and support cost drivers – work with PM and Engineering to build features and tools to reduce costs.Implement process improvements to reduce onboarding efforts and costs.Institute and monitor onboarding case resolution metrics and drive efficiencies.Identify systematic issues that need fixes across systems until hand-off to production support/Engineering/Product teams via backlog for implementation.Understand seller setup process and educate sellers on process, requirements, and timelines for the onboarding process.Work with internal teams to set up appropriate systems, code promotions into production until the seller can go live.Understand integration interfaces and lower-level systems at UI/debugging level to onboard new direct sellers.Help to integrate partners into MP infrastructure.Minimum Qualifications:Bachelor's Degree and 4 years of experience.Prior experience in leading teams.Additional Preferred Qualifications:Experience in using marketplace portal and other supporting tools, alerts, reports, and analytics.Basic knowledge in Java, web services, and databases.Ability to summarize and present complex issues to a variety of audiences: technical and non-technical.Thanks & Regards,Prabhat Kumar———————————————————Next Level Business Services, Inc.Staffing | Consulting | OutsourcingPhone: +1 (904) 677-5904 | Fax: +1 (608) 646-8326Email: prabhat(dot)kumar (at)nlbservices(dot)com | Web: www.nlbservices.comAdditional Information
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr