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Mattel, Inc.and Subsidiaries

American Girl Tyson's Corner Retail Supervisor (Lead)- Full Time with Benefits

Mattel, Inc.and Subsidiaries, Mc Lean, Virginia, us, 22107


Posting Title:

American Girl Tyson's Corner Retail Supervisor (Lead) - Full Time with BenefitsRequisition Number:

R230119Company:

American Girl RetailLocation:

McLean, VirginiaAddress:

8090L Tysons Corner Center, Space K9LZip Code:

22102Job Category:

Sales

CREATIVITY IS OUR SUPERPOWER.

It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard - when everyone can show up as themselves and do their best work every day.The Team:

The Full-Time Retail Supervisor (Lead Sales) position is part of the American Girl Washington, DC retail store team located in Tyson's Corner.

The Opportunity:

The American Girl Tyson's Corner retail store (McLean, VA) is looking for a dynamic individual as a Full-Time Lead Sales to assist the retail sales manager with daily operations, including providing leadership and direction to the department and providing a high level of selling and customer service to American Girl guests.This is a full-time, benefitted position.

What Your Impact Will Be:Support the retail sales manager in all business functions including, but not limited to merchandise management, business analysis, and staff development.Execute supervisory duties, including floor presentation visual standards, coaching and motivating staff, monitoring business and stock levels in the department, communicating with management, maintaining communication and coaching binders, preparing staff schedule for ensuring adequate floor coverage, motivating team members to meet or exceed sales goals, tracking sales performance analyzing results for management, and delegating responsibilities to the team to improve work flow and increase staff skills.Leads by example by delivering exceptional and engaging customer service to ensure an excellent guest experience.Fulfills responsibilities of the Manager on Duty by overseeing the sales floor and solving customer service concerns as they arise.

What We're Looking For:Demonstrated ability to work with a broad and diverse workforce.A strong customer service background, with lead/supervisory experience preferred.Excellent communication (both verbal and written) and organizational skills are essential.Must enjoy children and possess a warm and friendly demeanor.Well-developed computer skills essential; must be a skilled user of Microsoft Excel, Outlook, and Word.Ability to work a flexible schedule including nights, weekends, and holidays.The base hourly rate for this position is between $18.00 and $21.00. This range is indicative of projected hiring range; however, base hourly rate will be determined based on a candidate's work location, skills, and experience.

What It's Like to Work Here:American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:We collaborate:

Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results.We innovate:

At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact.We execute:

We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes.Who We Are:American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT,www.mattel.com), a leading global toy company. We create innovative products and experiences that inspire, entertain, and develop children through play.

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