The National Council of Young Men’s Christian Associations of the United States of America
Senior Member Services Director
The National Council of Young Men’s Christian Associations of the United States of America, Gig Harbor, Washington, United States, 98329
The Senior Membership Director oversees the development and operations of enhancing a member-first culture that meets the community's needs through relationship-building with members, staff, volunteers, and participants at our facility branches. This role directs all membership activities for all facility branches including recruitment of new members, retention of existing members, and supervision of assigned staff. Member engagement and staff development are key areas of focus for the position with an emphasis on facility safety, staff management, and member-service standards. To meet strategic goals, the Senior Director of Membership is also responsible for the oversight of branch events, community outreach and awareness, and promotion of the value of YMCA membership and programs.Minimum Qualifications:
Commitment to valuing and promoting diversity and contributing to an inclusive working and learning environment.Bachelor’s degree and/or three to four years related knowledge and experience that includes supervision, fiscal management, program development, staff and volunteer development.One to two years’ experience working with budgets and computers.Knowledge of current adult safety and program standards and the ability to incorporate those into programs.Proven supervisory/management skills.Positive attitude and previous experience with diverse populations.Demonstrated skills in customer service, public relations, organizational skills, communications, supervision, computer knowledge, and file maintenance.YMCA Team Leader or Multi-team/Branch Leader certification preferred.YMCA Lifeguard or equivalent, CPR for the Professional, AED First Aid, and Oxygen certification, or ability to obtain within 90 days.Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required.
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Commitment to valuing and promoting diversity and contributing to an inclusive working and learning environment.Bachelor’s degree and/or three to four years related knowledge and experience that includes supervision, fiscal management, program development, staff and volunteer development.One to two years’ experience working with budgets and computers.Knowledge of current adult safety and program standards and the ability to incorporate those into programs.Proven supervisory/management skills.Positive attitude and previous experience with diverse populations.Demonstrated skills in customer service, public relations, organizational skills, communications, supervision, computer knowledge, and file maintenance.YMCA Team Leader or Multi-team/Branch Leader certification preferred.YMCA Lifeguard or equivalent, CPR for the Professional, AED First Aid, and Oxygen certification, or ability to obtain within 90 days.Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required.
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