Service Corporation International
Transfer Specialist
Service Corporation International, Raleigh, North Carolina, United States, 27601
SCI Shared Resources, LLC - Transfer Specialist
All current associates must apply through "My Career" on your Workday Homepage.Consider the possibilities of joining a Great Place to Work!The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position collaborates with other team members to ensure compliance with processes and procedures. Safely and courteously drive company-owned vehicles and maintain vehicle cleanliness. A professional appearance and business suit are required when in contact with families; casual attire is acceptable for vehicle maintenance.JOB RESPONSIBILITIESTransfers
Safely drives company-owned professional vehicles to perform “first call” transfers of deceased in accordance with local and state/provincial laws as well as company policies and procedures.Follows processes for chain-of-custody, paperwork, and deceased identification.Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodates their processes and procedures.For home transfers, courteously and professionally interacts with bereaved family members, exhibiting sensitivity to the environment and minimizing conversation.Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.Enters deceased event information into proprietary software according to company procedures.Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
Vehicle Maintenance
Washes, vacuums, and cleans vehicles ensuring they are presentable.Fuels vehicles as necessary.Follows safety guidelines and expenditure processes.Maintains personal protective and transfer supplies in vehicles including cleaning products.Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.
EDUCATIONHigh School Diploma or equivalent.LICENSESCurrent state/province issued driver’s license with an acceptable driving record.EXPERIENCEAt least one (1) year of work experience as a courier or driver; direct customer interaction strongly preferred.KNOWLEDGE, SKILLS, AND ABILITIESAbility to work schedule to support business needs including weekends and nights.Ability to work on-call weekends, nights, and holidays rotation.Ability to lift up to 75 pounds; push/pull up to 200 pounds.Ability to drive in hazardous, heavy traffic, and weather conditions.Basic computer skills required.WORK CONDITIONSWork indoors and outdoors during all seasons and weather conditions.Local and/or multiple location traveling required.Comply with Field dress code policy.WORK POSTURESFrequent, continuous periods of time standing, up to 6 hours per day.Climbing stairs to access buildings frequently.PHYSICAL DEMANDSPhysical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.Lifting, pushing, pulling up to 75 pounds.WORK HOURSWorking beyond “standard” hours as the need arises.Local travel up to 100% using company vehicle.
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All current associates must apply through "My Career" on your Workday Homepage.Consider the possibilities of joining a Great Place to Work!The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position collaborates with other team members to ensure compliance with processes and procedures. Safely and courteously drive company-owned vehicles and maintain vehicle cleanliness. A professional appearance and business suit are required when in contact with families; casual attire is acceptable for vehicle maintenance.JOB RESPONSIBILITIESTransfers
Safely drives company-owned professional vehicles to perform “first call” transfers of deceased in accordance with local and state/provincial laws as well as company policies and procedures.Follows processes for chain-of-custody, paperwork, and deceased identification.Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodates their processes and procedures.For home transfers, courteously and professionally interacts with bereaved family members, exhibiting sensitivity to the environment and minimizing conversation.Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression.Enters deceased event information into proprietary software according to company procedures.Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
Vehicle Maintenance
Washes, vacuums, and cleans vehicles ensuring they are presentable.Fuels vehicles as necessary.Follows safety guidelines and expenditure processes.Maintains personal protective and transfer supplies in vehicles including cleaning products.Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection.
EDUCATIONHigh School Diploma or equivalent.LICENSESCurrent state/province issued driver’s license with an acceptable driving record.EXPERIENCEAt least one (1) year of work experience as a courier or driver; direct customer interaction strongly preferred.KNOWLEDGE, SKILLS, AND ABILITIESAbility to work schedule to support business needs including weekends and nights.Ability to work on-call weekends, nights, and holidays rotation.Ability to lift up to 75 pounds; push/pull up to 200 pounds.Ability to drive in hazardous, heavy traffic, and weather conditions.Basic computer skills required.WORK CONDITIONSWork indoors and outdoors during all seasons and weather conditions.Local and/or multiple location traveling required.Comply with Field dress code policy.WORK POSTURESFrequent, continuous periods of time standing, up to 6 hours per day.Climbing stairs to access buildings frequently.PHYSICAL DEMANDSPhysical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.Lifting, pushing, pulling up to 75 pounds.WORK HOURSWorking beyond “standard” hours as the need arises.Local travel up to 100% using company vehicle.
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