SHI International
Inside Sales Operations Admin
SHI International, Trenton, New Jersey, United States,
Job SummaryThe Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process-driven tasks that include, but are not limited to, managing communications, placing orders, working in business application software, and fielding requests.This position will report to the Inside Sales Manager of Operations and will be located in the Somerset, NJ office location.About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
But the heartbeat of SHI is our employees – all 6,000 of them.
If you join our team, you’ll enjoy:Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.Continuous professional growth and leadership opportunities.Health, wellness, and financial benefits to offer peace of mind to you and your family.World-class facilities and the technology you need to thrive – in our offices or yours.Responsibilities
Include, but are not limited to:Assisting with Customer Relationship Management (CRM) data consistencyRequesting information from vendors, such as invoices, pricing, and order statusProcessing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating parts for AXOrder entry, receiving and responding to e-mails, and collecting order statusRegular engagement with Inside Sales, Partner teams, and VendorsQualifications
High school diploma/GEDPossess an upbeat attitudeSelf-motivated and willing to learnRequired Skills
Ability to absorb new knowledge on a daily basisAbility to multi-task and complete projects in an expeditious and comprehensive mannerAbility to clearly communicate and effectively work well with othersAbility to understand tools: MySHI, AX, BI, CRM, SharePoint, and quotingExceptional written and verbal communication skillsStrong time management and organization skillsDesire to learn more new skillsAbility to understand and work in the following applications/platforms: Office, specifically Word, Excel, and OutlookPreferred Qualifications/Skills
Some college preferredCustomer service and/or customer-facing experienceWell-rounded working knowledge of SHI’s tools: MySHI, AX, BI, CRM, SharePoint, and quotingProficiency in the following applications/platforms:Office: specifically Word, Excel, PowerPoint, and OutlookWindows OS experience is a plusAdditional Information
The estimated annual pay range for this position is $31,200 - $40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.
#J-18808-Ljbffr
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
But the heartbeat of SHI is our employees – all 6,000 of them.
If you join our team, you’ll enjoy:Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.Continuous professional growth and leadership opportunities.Health, wellness, and financial benefits to offer peace of mind to you and your family.World-class facilities and the technology you need to thrive – in our offices or yours.Responsibilities
Include, but are not limited to:Assisting with Customer Relationship Management (CRM) data consistencyRequesting information from vendors, such as invoices, pricing, and order statusProcessing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities, creating parts for AXOrder entry, receiving and responding to e-mails, and collecting order statusRegular engagement with Inside Sales, Partner teams, and VendorsQualifications
High school diploma/GEDPossess an upbeat attitudeSelf-motivated and willing to learnRequired Skills
Ability to absorb new knowledge on a daily basisAbility to multi-task and complete projects in an expeditious and comprehensive mannerAbility to clearly communicate and effectively work well with othersAbility to understand tools: MySHI, AX, BI, CRM, SharePoint, and quotingExceptional written and verbal communication skillsStrong time management and organization skillsDesire to learn more new skillsAbility to understand and work in the following applications/platforms: Office, specifically Word, Excel, and OutlookPreferred Qualifications/Skills
Some college preferredCustomer service and/or customer-facing experienceWell-rounded working knowledge of SHI’s tools: MySHI, AX, BI, CRM, SharePoint, and quotingProficiency in the following applications/platforms:Office: specifically Word, Excel, PowerPoint, and OutlookWindows OS experience is a plusAdditional Information
The estimated annual pay range for this position is $31,200 - $40,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.
#J-18808-Ljbffr