Danaher
Digital Customer Experience Analyst Intern
Danaher, Brea, California, United States, 92631
Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
Summer Internship Program
The program is a 12-week paid internship immersive experience that provides functional learning working on robust and challenging project work, Executive and Senior leadership engagement, and exposure to Danaher Business System fundamentals. The program culminates with a report-out presentation to leaders from the organization. After successful completion of the program, interns will have the opportunity to return as a full-time associate upon graduation.
This position is part of the Digital Technologies & Experiences team located in Brea, CA. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Digital Customer Experience team and report to the Digital Customer Experience Manager responsible for customer web experiences and customer experience metrics. If you thrive in a fast-paced, technical, highly critical role and want to work to build a world-class digital organization-read on.
The Digital Analyst Intern for Beckman Coulter Diagnostics is responsible for documenting system integrations within our web platform, ensuring all interactions and workflows are clearly mapped and recorded. They will analyze data from various platforms to extract actionable insights and define usability improvements. Additionally, they will assist in preparing detailed reports and recommendations based on their data analysis to support the Digital Customer Experience Team.
The essential requirements of the job include:
Currently pursuing a bachelor's degree in Computer Science, Information Systems, or related field
Proficiency in data analysis tools and platforms such as Google Analytics. Comfortable with extracting, analyzing, and interpreting data from these platforms using PowerBI, Excel, and Looker Studio to provide actionable insights.
Experience or coursework in documenting system integrations and workflows.
It would be a plus if you also possess previous experience in:
Usability testing methods and tools. An understanding of how to interpret user behavior data and provide recommendations to improve user experience.
Basic knowledge of programming or scripting languages such as Python, SQL, or JavaScript.
Experience using Sitecore or similar Content Management Systems.
The hourly range for this role is $30.00. This is the rate that we in good faith believe is the rate of compensation for this role at the time of this posting.
#J-18808-Ljbffr
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
Summer Internship Program
The program is a 12-week paid internship immersive experience that provides functional learning working on robust and challenging project work, Executive and Senior leadership engagement, and exposure to Danaher Business System fundamentals. The program culminates with a report-out presentation to leaders from the organization. After successful completion of the program, interns will have the opportunity to return as a full-time associate upon graduation.
This position is part of the Digital Technologies & Experiences team located in Brea, CA. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Digital Customer Experience team and report to the Digital Customer Experience Manager responsible for customer web experiences and customer experience metrics. If you thrive in a fast-paced, technical, highly critical role and want to work to build a world-class digital organization-read on.
The Digital Analyst Intern for Beckman Coulter Diagnostics is responsible for documenting system integrations within our web platform, ensuring all interactions and workflows are clearly mapped and recorded. They will analyze data from various platforms to extract actionable insights and define usability improvements. Additionally, they will assist in preparing detailed reports and recommendations based on their data analysis to support the Digital Customer Experience Team.
The essential requirements of the job include:
Currently pursuing a bachelor's degree in Computer Science, Information Systems, or related field
Proficiency in data analysis tools and platforms such as Google Analytics. Comfortable with extracting, analyzing, and interpreting data from these platforms using PowerBI, Excel, and Looker Studio to provide actionable insights.
Experience or coursework in documenting system integrations and workflows.
It would be a plus if you also possess previous experience in:
Usability testing methods and tools. An understanding of how to interpret user behavior data and provide recommendations to improve user experience.
Basic knowledge of programming or scripting languages such as Python, SQL, or JavaScript.
Experience using Sitecore or similar Content Management Systems.
The hourly range for this role is $30.00. This is the rate that we in good faith believe is the rate of compensation for this role at the time of this posting.
#J-18808-Ljbffr