Tapestry, Inc.
Full Time Supervisor - Leesburg
Tapestry, Inc., Leesburg, Virginia, United States, 22075
Full Time Supervisor - Leesburg
Kate SpadeLeesburg, VA, USSince its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.Client & Service Expert:Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.Ensure all associates complete the sales training program and develop strong product knowledge across all categories.Model and supervise the selling environment, providing consistent coaching on sales training processes to ensure the highest level of customer service and sales.Leadership Presence:Achievement of personal sales goals.Educate team on sales plans, personal sales goals, store stats and drive team to achieve them.Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.Foster a team environment by creating a fun, competitive, inviting atmosphere.Building Brand Equity:Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customers.Ensure brand and operating standards are met to support brand consistency.Ensure store presentation standards are achieved and maintained.Operational Excellence:Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory.Adhere to Kate Spade loss prevention policies and operational procedures.Qualifications:Education & Experience Required:
Minimum 2-3 years’ experience in luxury goods or a comparable retail environment.Skills and Abilities Required:Strong written and verbal communication skills.Detail-oriented.Proactive ability to multitask and prioritize.Physical Requirements:Available to work store schedule, as needed, including evenings and weekends.Standing for extended periods of time.Able to safely lift boxes up to 40 pounds.Comfortable climbing ladders.Our Competencies for All Employees:Courage:
Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly.Creativity:
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.Customer Focus:
Dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers.Dealing with Ambiguity:
Can effectively cope with change; can decide and act without having the total picture.Drive for Results:
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.Interpersonal Savvy:
Relates well to all kinds of people; builds constructive and effective relationships.Learning on the Fly:
Learns quickly when facing new problems; open to change; analyzes both successes and failures for clues to improvement.Our Competencies for All People Managers:Strategic Agility:
Sees ahead clearly; can anticipate future consequences and trends accurately.Developing Direct Reports and Others:
Provides challenging and stretching tasks and assignments; holds frequent development discussions.Building Effective Teams:
Blends people into teams when needed; creates strong morale and spirit in their team.Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
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Kate SpadeLeesburg, VA, USSince its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.Client & Service Expert:Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.Ensure all associates complete the sales training program and develop strong product knowledge across all categories.Model and supervise the selling environment, providing consistent coaching on sales training processes to ensure the highest level of customer service and sales.Leadership Presence:Achievement of personal sales goals.Educate team on sales plans, personal sales goals, store stats and drive team to achieve them.Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.Foster a team environment by creating a fun, competitive, inviting atmosphere.Building Brand Equity:Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customers.Ensure brand and operating standards are met to support brand consistency.Ensure store presentation standards are achieved and maintained.Operational Excellence:Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.Accurately process all POS transactions and inventory functions such as transfers, receiving, FedEx shipments, repairs, and damages to maintain the integrity of the inventory.Adhere to Kate Spade loss prevention policies and operational procedures.Qualifications:Education & Experience Required:
Minimum 2-3 years’ experience in luxury goods or a comparable retail environment.Skills and Abilities Required:Strong written and verbal communication skills.Detail-oriented.Proactive ability to multitask and prioritize.Physical Requirements:Available to work store schedule, as needed, including evenings and weekends.Standing for extended periods of time.Able to safely lift boxes up to 40 pounds.Comfortable climbing ladders.Our Competencies for All Employees:Courage:
Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly.Creativity:
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.Customer Focus:
Dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers.Dealing with Ambiguity:
Can effectively cope with change; can decide and act without having the total picture.Drive for Results:
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.Interpersonal Savvy:
Relates well to all kinds of people; builds constructive and effective relationships.Learning on the Fly:
Learns quickly when facing new problems; open to change; analyzes both successes and failures for clues to improvement.Our Competencies for All People Managers:Strategic Agility:
Sees ahead clearly; can anticipate future consequences and trends accurately.Developing Direct Reports and Others:
Provides challenging and stretching tasks and assignments; holds frequent development discussions.Building Effective Teams:
Blends people into teams when needed; creates strong morale and spirit in their team.Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.
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