Puget Sound Energy, Inc
Restoration Specialist
Puget Sound Energy, Inc, Burlington, Washington, United States, 98233
Puget Sound Energy, Inc - Restoration Specialist
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award-winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Project Delivery team is looking for qualified candidates to fill an open Restoration Specialist position!Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.Job DescriptionThe Restoration Specialist manages all hard surface restoration requirements resulting from PSE construction activities. The Restoration Specialist prioritizes and assigns work to Restoration Service Providers to facilitate the complete and final construction work performed by PSE and its Utility Service Providers within public and private Rights of Way. This role requires knowledge and expertise related to Street Use and Right of Way permits, traffic control plans, and paving request documentation to ensure completeness and accuracy for Restoration Service Providers to complete the work to the satisfaction of the permitting authority and/or property owner. The position requires knowledge of standard utility construction methods as well as simple and complex paving designs and restoration plans. The position coordinates and resolves issues and questions between jurisdictions, Restoration Service Providers, Utility Service Providers, and PSE Project Managers. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities and promotes a culture of total safety. Demonstrates commitment to conduct business honestly, ethically, and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.Job ResponsibilitiesReceives and processes all restoration requests; processing to include dividing requests by work type and specific restoration requirement, i.e., Right of Way, private, concrete, asphalt, striping, and landscaping restoration, etc.Ensures all necessary, relevant and accurate documentation accompanies restoration requests, including active permit, appropriate traffic control plan, and all necessary paving ticket information.Maintains and monitors a list of jobs on a 'hold' status, resolves hold issues, and schedules restoration accordingly.Documents restoration service provider invoices, completes PAV tasks, and releases Job Close Notifications (JCN) in SAP.Notifies permit representative for final permit closure upon final PAV task completion.Maintains database and researches schedule dates and provides timely response to customers, Production Specialists, Project Managers, and jurisdiction inspectors.Searches database for specific tickets, duplicates by address, ticket number, job number (querying by request of multiple departments, etc.).Completes SAP entry of all saw cuts/requests on hold/cancelled tickets/tickets (to ensure visibility of PAV task status in SAP, completed in both PAV task as well as long text notes).Re-opens Closed Status SAP jobs needing surface restoration.Searches and provides status for 811 locate tickets.Maintains GIS system management database for address and location/map books when queried for locations.Responds to damage claims to ensure prompt processing of requests to meet restoration per PSE/Restoration Service Provider Metrics.Interacts with Restoration Service Provider and PSE C&SP PM's to resolve issues requiring approvals, corrections, and additional tickets.Completes quarterly inventory of documentation for date range/spreadsheet/contact with restoration service provider.Backs up and is able to retrieve documentation for reference.Resolves missing data with service provider's foreman to ensure correct documentation.Supports emergency response work as required.
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Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award-winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's Project Delivery team is looking for qualified candidates to fill an open Restoration Specialist position!Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.Job DescriptionThe Restoration Specialist manages all hard surface restoration requirements resulting from PSE construction activities. The Restoration Specialist prioritizes and assigns work to Restoration Service Providers to facilitate the complete and final construction work performed by PSE and its Utility Service Providers within public and private Rights of Way. This role requires knowledge and expertise related to Street Use and Right of Way permits, traffic control plans, and paving request documentation to ensure completeness and accuracy for Restoration Service Providers to complete the work to the satisfaction of the permitting authority and/or property owner. The position requires knowledge of standard utility construction methods as well as simple and complex paving designs and restoration plans. The position coordinates and resolves issues and questions between jurisdictions, Restoration Service Providers, Utility Service Providers, and PSE Project Managers. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities and promotes a culture of total safety. Demonstrates commitment to conduct business honestly, ethically, and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.Job ResponsibilitiesReceives and processes all restoration requests; processing to include dividing requests by work type and specific restoration requirement, i.e., Right of Way, private, concrete, asphalt, striping, and landscaping restoration, etc.Ensures all necessary, relevant and accurate documentation accompanies restoration requests, including active permit, appropriate traffic control plan, and all necessary paving ticket information.Maintains and monitors a list of jobs on a 'hold' status, resolves hold issues, and schedules restoration accordingly.Documents restoration service provider invoices, completes PAV tasks, and releases Job Close Notifications (JCN) in SAP.Notifies permit representative for final permit closure upon final PAV task completion.Maintains database and researches schedule dates and provides timely response to customers, Production Specialists, Project Managers, and jurisdiction inspectors.Searches database for specific tickets, duplicates by address, ticket number, job number (querying by request of multiple departments, etc.).Completes SAP entry of all saw cuts/requests on hold/cancelled tickets/tickets (to ensure visibility of PAV task status in SAP, completed in both PAV task as well as long text notes).Re-opens Closed Status SAP jobs needing surface restoration.Searches and provides status for 811 locate tickets.Maintains GIS system management database for address and location/map books when queried for locations.Responds to damage claims to ensure prompt processing of requests to meet restoration per PSE/Restoration Service Provider Metrics.Interacts with Restoration Service Provider and PSE C&SP PM's to resolve issues requiring approvals, corrections, and additional tickets.Completes quarterly inventory of documentation for date range/spreadsheet/contact with restoration service provider.Backs up and is able to retrieve documentation for reference.Resolves missing data with service provider's foreman to ensure correct documentation.Supports emergency response work as required.
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