The Fairmont Hotel
Stewarding Supervisor
The Fairmont Hotel, Long Beach, California, us, 90899
Company DescriptionFairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSThis experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.Job Description
The main functions of this job are to supervise and direct utility stewards and dishwashers to transport and clean cooking utensils and service ware in order to provide cooks, food attendants, and servers with appropriate equipment for guest dining experience. This role also requires the cleaning of the physical surroundings. The supervisor ensures the day-to-day operations of the Stewarding department are conducted in an effective and efficient way.Approach all encounters with guests and employees in a friendly, service-oriented manner.Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.Supervise and direct team members, including temporary personnel.Must know and assist with all steward duties when needed.Ensure that all dirty china, glasses, and silver are returned to dishwashing area as soon as possible and perform proper cleaning and polishing.Maintain neatness, cleanliness, and order of all kitchens, back of the house areas, restaurants, bars, storage areas, employee dining room, compactor room, recycling areas, loading dock, and equipment.Perform general routine cleaning tasks using standard cleaning products.Clean and dry floors to avoid slip and fall accidents.Ensure all dish machines are clean at all times to adhere to health standards.Ensure trash/recycling is regularly taken out to the respective areas.Demonstrate working knowledge of the operational standards.Report any shortages to the leadership team.Keep all areas of the hotel stocked as needed.Work with the Executive Steward to anticipate Banquet equipment needs.Assist in ensuring proper set-up for all banquet functions.Assist in ensuring that all food and equipment on BEOs are delivered on time to all functions.See that utility stewards maintain the areas in which the functions are taking place.Assist in the compliance with Health Department standards as well as internal audits such as TEHC.Assist with Banquet functions.Monitor inventory of all cleaning compounds.Take physical inventories of China, glass, silver, paper, and cleaning supplies.Attend meetings as needed.Ensure breaks are assigned/taken properly to ensure compliance of the department.Assist with training, feedback, and coaching of the team members.Promote a positive and engaging work environment for the entire Stewarding department.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and PPE.Maintain regular and predictable attendance.Other duties as assigned.Qualifications
High school diploma required.Previous work experience in stewarding required.Hospitality experience preferred.Experience directly supervising employees preferred.Bilingual English/Spanish preferred.Must be able to convey information and ideas clearly.Must work well in stressful, high-pressure situations.Must maintain composure and objectivity under pressure.Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.Be vigilantly attentive to detail, and monitor and adhere to operational standards.Ability to read and speak English language so as to fully comprehend job requests, caution notices, event orders, and similar written materials.Ability to count stocked items during inventory.Ability to perform duties with extreme temperature ranges.Knowledge of equipment and how to maintain it.Must be able to obtain a Food Handler Card.Additional Information
What is in it for you:Wage: USD $28.00/hour.Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH.Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
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https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSThis experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.Job Description
The main functions of this job are to supervise and direct utility stewards and dishwashers to transport and clean cooking utensils and service ware in order to provide cooks, food attendants, and servers with appropriate equipment for guest dining experience. This role also requires the cleaning of the physical surroundings. The supervisor ensures the day-to-day operations of the Stewarding department are conducted in an effective and efficient way.Approach all encounters with guests and employees in a friendly, service-oriented manner.Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.Supervise and direct team members, including temporary personnel.Must know and assist with all steward duties when needed.Ensure that all dirty china, glasses, and silver are returned to dishwashing area as soon as possible and perform proper cleaning and polishing.Maintain neatness, cleanliness, and order of all kitchens, back of the house areas, restaurants, bars, storage areas, employee dining room, compactor room, recycling areas, loading dock, and equipment.Perform general routine cleaning tasks using standard cleaning products.Clean and dry floors to avoid slip and fall accidents.Ensure all dish machines are clean at all times to adhere to health standards.Ensure trash/recycling is regularly taken out to the respective areas.Demonstrate working knowledge of the operational standards.Report any shortages to the leadership team.Keep all areas of the hotel stocked as needed.Work with the Executive Steward to anticipate Banquet equipment needs.Assist in ensuring proper set-up for all banquet functions.Assist in ensuring that all food and equipment on BEOs are delivered on time to all functions.See that utility stewards maintain the areas in which the functions are taking place.Assist in the compliance with Health Department standards as well as internal audits such as TEHC.Assist with Banquet functions.Monitor inventory of all cleaning compounds.Take physical inventories of China, glass, silver, paper, and cleaning supplies.Attend meetings as needed.Ensure breaks are assigned/taken properly to ensure compliance of the department.Assist with training, feedback, and coaching of the team members.Promote a positive and engaging work environment for the entire Stewarding department.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and PPE.Maintain regular and predictable attendance.Other duties as assigned.Qualifications
High school diploma required.Previous work experience in stewarding required.Hospitality experience preferred.Experience directly supervising employees preferred.Bilingual English/Spanish preferred.Must be able to convey information and ideas clearly.Must work well in stressful, high-pressure situations.Must maintain composure and objectivity under pressure.Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.Be vigilantly attentive to detail, and monitor and adhere to operational standards.Ability to read and speak English language so as to fully comprehend job requests, caution notices, event orders, and similar written materials.Ability to count stocked items during inventory.Ability to perform duties with extreme temperature ranges.Knowledge of equipment and how to maintain it.Must be able to obtain a Food Handler Card.Additional Information
What is in it for you:Wage: USD $28.00/hour.Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH.Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
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