Records Specialist

Records Specialist$4,527.57 - $6,064.85 MonthlyLocation: Deschutes County Sheriff's OfficeJob Type: Regular, full time, full benefitsJob Number: 2024-00166Opening Date: 09/27/2024Closing Date: 10/13/2024 11:59 PM PacificABOUT THE JOBDeschutes County is accepting applications for a Records Specialist for the Deschutes County Sheriff's Office. This position performs highly responsible and specialized administrative support. Duties include:Typing, filing, and maintaining records in compliance with all state and federal requirements.Creating, editing, and processing memoranda, technical documents, and other communications.Receiving, processing, sorting, and distributing correspondence, deliveries, and mail.Providing information and assistance to internal and external customers.Responding to requests for information and resolving problems within the scope of authority.Routing phone calls to appropriate departments, divisions, or resources, utilizing multi-line phone systems.Processing customer requests and transactions, receiving payments, completing necessary forms, and determining and assessing fees.Entering and maintaining information in databases, verifying accuracy of information, preparing reports, and filing documents.Assisting and directing customers from the reception desk.This position is responsible for handling sensitive information and maintaining confidential/secure data. Incumbent will provide customer service to the public over the phone and in person, sometimes under stressful situations.This position may be assigned to work in Bend, La Pine, or Sisters depending on Sheriff’s Office needs.Key Responsibilities:Creating and maintaining records in compliance with all state and federal requirements.Establishing and maintaining effective working relationships with other employees, agency staff, and citizens from varied backgrounds.Providing information and assistance to internal and external customers.What You Will Bring:Knowledge of or experience with:Techniques for dealing with the public, in person and over the telephone.Principles and practices of general office administration, file management, accounting/bookkeeping, record keeping, case management and records management.General office computer systems and applications.Skill in:Communicating effectively both verbally and in writing.Entering data and numerical information into a computer system with speed and accuracy.Working well under pressure, often with limited supervision.Minimum Qualifications:Three (3) years of progressively responsible administrative and customer service experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.Preferred Qualifications:Law Enforcement Data Systems (LEDS) certification.Knowledge of administrative procedures associated with law enforcement.Experience working in the public sector or in a customer service capacity.Necessary Special Requirements:Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances.Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply.

#J-18808-Ljbffr