Medisim Ltd.
Customer Success Manager - Precision Livestock Farming (Cattle...
Medisim Ltd., Amarillo, Texas, United States, 79161
Customer Success Manager - Precision Livestock Farming (Cattle)Qualifications
The successful candidate must have a background as at least one of the following:Feedlot managementBeef consultant - economics/farm management systems/extension beef cattle specialistLivestock veterinarianA degree in Animal Sciences would be highly regardedBeef production and beef business acumen understandingFeedlot industry relationships would be highly advantageousFeedlot experience, with understanding of feedyard culture and able to gain respect across feedyardsIntegrity - open and honestDetail orientedHighly motivated and able to succeed with minimal direct supervisionComfortable and thrive in playing a key role in creating organizational processes and a winning company culturePassionate about animal welfare, judicious use of antibiotics, and farm economic sustainability, to deliver a WOW impression of the benefits of our solutionDetermination to meet commitments and exceed customer expectationsEnjoy cultivating interpersonal relationships, working together as a team, reaching our common goalsEntrepreneurial and creativeCurious - pursuer of growth and learningDrive and resilience, demonstrated with a persistent, never give up attitude, striving for excellenceFriendly and likable, confident and authoritative personality, yet humble spirited - builds successful and effective relationshipsExceptional sales ability and strong influencing skillsIT orientation / tech savvyA strong focus on planning, and a balance of tactical planning with day-to-day operational requirementsThe position will require a valid driver’s licenseWillingness to drive to customer locations across defined geography and spend time away from home as requiredResponsibilities
Project ManagementActively engage in planning and implementation of the system, including preparing work plans and tracking progressPrepare and deliver relevant training materials and programsSupport and accompany new users of the productManage multiple customers assimilation programsRoutinely monitor the system performanceMaintain excellent relationship and communication with our business partnersMonitor and ensure adherence to Quality Assurance Standards and customer satisfaction performance metricsParticipate at conferences and exhibitionsDeliver activity, consistent with KPIs agreed with management, to achieve the required and timely plan is in place and actionedDevelop and maintain high level of knowledge of the evolving product functionality, services, pricing, competition, market and industry trendsMaintain accurate business records, accurately recording activity in the Company’s IT systems, in line with company guidancePrepare management reports, consistent with management directionMaintain high standards of business conduct and compliance, adhering particularly to management direction, company’s values, policies and local codes of practice and lawThis position collaborates closely with US technical operations managerThis position collaborates closely with the parent company business development managementThe main purpose of this field-based position is to support cattle feedlots to implement and operate TAGim – a patented smart ear-tag system for real-time monitoring of cattle health.Overall success in this role is measured by developing and maintaining long-term partnerships with customers, to secure feedyards engagement with and assimilation of TAGim system into their routines.Company Information
Established in 1995, Medisim Ltd. is dedicated to developing pioneering medical devices that enhance people’s health and ease caregivers’ tasks. Our primary focus is groundbreaking platforms and therapies responding to unmet needs, with substantial medical impact. Medisim’s diverse technology achievements range from Home and Professional Thermometry to Pediatric Ophthalmology.
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The successful candidate must have a background as at least one of the following:Feedlot managementBeef consultant - economics/farm management systems/extension beef cattle specialistLivestock veterinarianA degree in Animal Sciences would be highly regardedBeef production and beef business acumen understandingFeedlot industry relationships would be highly advantageousFeedlot experience, with understanding of feedyard culture and able to gain respect across feedyardsIntegrity - open and honestDetail orientedHighly motivated and able to succeed with minimal direct supervisionComfortable and thrive in playing a key role in creating organizational processes and a winning company culturePassionate about animal welfare, judicious use of antibiotics, and farm economic sustainability, to deliver a WOW impression of the benefits of our solutionDetermination to meet commitments and exceed customer expectationsEnjoy cultivating interpersonal relationships, working together as a team, reaching our common goalsEntrepreneurial and creativeCurious - pursuer of growth and learningDrive and resilience, demonstrated with a persistent, never give up attitude, striving for excellenceFriendly and likable, confident and authoritative personality, yet humble spirited - builds successful and effective relationshipsExceptional sales ability and strong influencing skillsIT orientation / tech savvyA strong focus on planning, and a balance of tactical planning with day-to-day operational requirementsThe position will require a valid driver’s licenseWillingness to drive to customer locations across defined geography and spend time away from home as requiredResponsibilities
Project ManagementActively engage in planning and implementation of the system, including preparing work plans and tracking progressPrepare and deliver relevant training materials and programsSupport and accompany new users of the productManage multiple customers assimilation programsRoutinely monitor the system performanceMaintain excellent relationship and communication with our business partnersMonitor and ensure adherence to Quality Assurance Standards and customer satisfaction performance metricsParticipate at conferences and exhibitionsDeliver activity, consistent with KPIs agreed with management, to achieve the required and timely plan is in place and actionedDevelop and maintain high level of knowledge of the evolving product functionality, services, pricing, competition, market and industry trendsMaintain accurate business records, accurately recording activity in the Company’s IT systems, in line with company guidancePrepare management reports, consistent with management directionMaintain high standards of business conduct and compliance, adhering particularly to management direction, company’s values, policies and local codes of practice and lawThis position collaborates closely with US technical operations managerThis position collaborates closely with the parent company business development managementThe main purpose of this field-based position is to support cattle feedlots to implement and operate TAGim – a patented smart ear-tag system for real-time monitoring of cattle health.Overall success in this role is measured by developing and maintaining long-term partnerships with customers, to secure feedyards engagement with and assimilation of TAGim system into their routines.Company Information
Established in 1995, Medisim Ltd. is dedicated to developing pioneering medical devices that enhance people’s health and ease caregivers’ tasks. Our primary focus is groundbreaking platforms and therapies responding to unmet needs, with substantial medical impact. Medisim’s diverse technology achievements range from Home and Professional Thermometry to Pediatric Ophthalmology.
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