Team Lead Product Sales

Fast Company names Vail Resorts among the World’s Most Innovative Companies of 2024. Learn more here.Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee Benefits:Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramService is the foundation of everything we stand for at Vail Resorts and our Product Sales Team Leaders are no exception to creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests.Job Specifications:Expected Pay Range: $23.00 - $24.00 / hourShift & Schedule Availability: Full Time AvailableSkill Level: Advanced, Team LeadJob Responsibilities:Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessaryLead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervisionAssist with hiring, support, and training of product sales team members in daily operationsMonitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessaryReceive and assess guest questions, comments and complaints providing timely resolutionsMonitor and maintain sales facilities, equipment, and inventoryOther duties as assignedJob Requirements:High School Diploma or GED Equivalent2+ years’ experience in customer service or ticket sales requiredFlexibility to work both inside and outside with exposure to the elementsMust be able to communicate fluently in EnglishAbility to work a flexible schedule including nights, holidays, and weekendsAbility to stand or sit for extended periods of timeAbility to lift up to 25lbsThe expected pay range is $23.00 - $24.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 504758Reference Date: 09/05/2024Job Code Function: Product Sales/ScanningNearest Major Market:

KenoshaNearest Secondary Market:

Milwaukee

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