University of Southern California
Performance Improvement Specialist - Patient Accounting - Full Time 8 Hour Days
University of Southern California, Alhambra, California, us, 91802
Performance Improvement Specialist - Patient Accounting
Position Type:
Full Time 8 Hour Days (Non-Exempt) (Non-Union)Location:
Keck Medicine of USC, Alhambra, CaliforniaThe Performance Improvement Specialist supports improvement opportunities across all Patient Accounting technical and billing solutions for all business units within the department. The PI will solution key initiatives to sustainably improve the performance of operations and KPI goal metrics. The PI Specialist supports the department with pre and post system production and implementations, while tracking short- and long-term improvement initiatives with specified deliverables. The PI Specialist will work directly with the department leadership team and Sr. Analyst collecting data and reporting from key observations and performs necessary functions to resolve issues. The PI is responsible for reporting out key findings and ensuring system or worklist backlogs are addressed timely. The PI Specialist maintains various Performance Reports by coordinating data and narrative updates, as well as ensuring quality control of tasks and follow-up tasks. The PI Specialist will serve as a key member of process improvement task force throughout the revenue cycle, performing research and follow-up tasks as assigned.Essential Duties:Conducts system and workflow assessments and validations to ensure timely follow-up and edit resolution.Completes workflow or individual functional tasks to ensure adequate department coverage with a primary focus on KPI metric goals.Recommends and/or utilizes methods and procedures for data acquisition, management, and quality control, as directed or as needed.Validates system, user performance, identifies and reports out key opportunities either directly with staff or leadership with an emphasis on backlog and summarizing areas of opportunity.Monitors workflow and system design to ensure effective outcomes.Resolves problems, answers questions, and provides information to facilitate process.Validates and processes 3rd party vendor invoices.Performs other related duties as assigned or requested. The leadership team reserves the right to add or change duties at any time.Required Qualifications:High School diploma or equivalent.2 years of work experience in a related field.Proficient PC skills.Experience with databases, spreadsheets, word processing, and statistical software programs.Ability to manage and analyze data with strong analytical thinking and problem-solving skills.Preferred Qualifications:Bachelor's Degree in a related field.Required Licenses/Certifications:Fire Life Safety Training (LA City). If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 - $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.REQ20154932
Posted Date: 09/11/2024
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Position Type:
Full Time 8 Hour Days (Non-Exempt) (Non-Union)Location:
Keck Medicine of USC, Alhambra, CaliforniaThe Performance Improvement Specialist supports improvement opportunities across all Patient Accounting technical and billing solutions for all business units within the department. The PI will solution key initiatives to sustainably improve the performance of operations and KPI goal metrics. The PI Specialist supports the department with pre and post system production and implementations, while tracking short- and long-term improvement initiatives with specified deliverables. The PI Specialist will work directly with the department leadership team and Sr. Analyst collecting data and reporting from key observations and performs necessary functions to resolve issues. The PI is responsible for reporting out key findings and ensuring system or worklist backlogs are addressed timely. The PI Specialist maintains various Performance Reports by coordinating data and narrative updates, as well as ensuring quality control of tasks and follow-up tasks. The PI Specialist will serve as a key member of process improvement task force throughout the revenue cycle, performing research and follow-up tasks as assigned.Essential Duties:Conducts system and workflow assessments and validations to ensure timely follow-up and edit resolution.Completes workflow or individual functional tasks to ensure adequate department coverage with a primary focus on KPI metric goals.Recommends and/or utilizes methods and procedures for data acquisition, management, and quality control, as directed or as needed.Validates system, user performance, identifies and reports out key opportunities either directly with staff or leadership with an emphasis on backlog and summarizing areas of opportunity.Monitors workflow and system design to ensure effective outcomes.Resolves problems, answers questions, and provides information to facilitate process.Validates and processes 3rd party vendor invoices.Performs other related duties as assigned or requested. The leadership team reserves the right to add or change duties at any time.Required Qualifications:High School diploma or equivalent.2 years of work experience in a related field.Proficient PC skills.Experience with databases, spreadsheets, word processing, and statistical software programs.Ability to manage and analyze data with strong analytical thinking and problem-solving skills.Preferred Qualifications:Bachelor's Degree in a related field.Required Licenses/Certifications:Fire Life Safety Training (LA City). If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 - $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.REQ20154932
Posted Date: 09/11/2024
#J-18808-Ljbffr