Supervisor Utilities

At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri – a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.Headquartered in Walnut Creek, the Bay Area’s hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.Main Purpose of Job :Effective and consistent management of the site engineering practice and operation. To consistently achieve production and cost targets minimizing waste and downtime, through effective management and upkeep of the processes, teams and equipment, so as to ensure that we achieve customer service level with our customers, through the manufacture of products to the right quality and specification. Covering all aspects of food safety.This will be achieved by ensuring that engineering teams are effectively coordinated and managed, through having a clear knowledge and understanding of requirements, providing hands-on technical skills (lead by example), attention to detail and providing all teams with inspiration, guidance, motivation, training and multi-skilling.Role and ActivitySite Maintenance and DepartmentThe position is on the factory floor – definitely a hands-on role – technical utilities skills required to train, teach and develop employees. 25% - 30% Maintenance work; 75-80% Supervision/Training.Ensure smooth running of the factory machinery – either through management of others or fixing the matter directly.Production Plan, kept informed and updated of any changes to this plan in order to plan your team’s daily work and equipment readiness enables plan completion, ensure all machinery is available for production when required.Drive the team to look for issues, and not wait to be told or instructed to complete a task.Awareness of all machinery problems or any unfinished jobs, as well as anticipated timing for repair.Keep a full library of machine’s manuals, along with support mechanisms linked to site or group resources when information and support is required.Ensure the maintenance team quickly responds to all maintenance calls.Ensure effective shift hand-over within your team making sure they are held accountable for what they do, clear on what was not done (and why), and that the right information on issues and actions are brought to the DRM.Create a one person for one job policy unless the job requires more or for training purposes.Ensure all areas are operating under control, the workplace, workshop and stores are clean, organized and tidy by maintaining a clean as you go policy in all areas.Drive the production process to ensure that the products produced meet customer specification, quality and food safety.Ensure the completion of Maintenance Tracking Sheet (MTS) inspections for the Mechanical Integrity of the Ammonia Refrigeration Systems and IIAR Bulletin 109 Inspections for the Ammonia System Equipment.Ensures Utilities Systems involving Ammonia Refrigeration, Compressed Air, Boilers, Steam, Condensate Return, Glycol, Brine, HVAC, Fire Sprinklers, Fire Pumps, Fire Risers, Wastewater Pretreatment, and Natural Gas are operated, inspected, and maintained in a safe, productive, and reliable manner to meet our business needs and comply with regulatory requirements including Process Safety Management (PSM) and our Risk Management Plan for environmental concerns.Operate and repair electro-mechanical equipment such as ammonia refrigeration valve groups, freezers, electric motors, pumps, ammonia compressors, condensers, forced air evaporators, compressed air systems, steam systems, PLC’s and utilities processes, machines, and equipment.Sustain and improve the PSM process.Ensure that daily, weekly and monthly production meets targeted outputs through effective management of equipment and engineering resources.Spend majority of work hours with a visible presence in production to guide, coach, monitor and control the issues and activities and be accessible to all.Communicate effectively with all the team, not just “Send and Forget” emails.Carry out performance reviews with your team and ensure training is done where needed.Proactively looking for areas of improvement and to adopt techniques and practices that ensure that there is a quality environment in production.Ensure that health and safety requirements are fully met, and a positive safety culture is maintained throughout the factory.Ensure that you walk the talk and use the “looking eyes”, attend to the issues as and when they happen. The daily site walk must deliver a clean, tidy site all over.Ensure that you are the focal point for the team.Promote the Froneri culture of employees being owners rather than just employees.To ensure the use of other group resources to ensure synergies are carried through, driving knowledge and issues to be shared.Managing PSM programManaging or supervising a teamBriefing & de-briefing the team on daily basis.Engineering stock is accurate and is kept at a controlled value, at the same time ensuring critical spares are available.Risk assessment of all critical spares.Know what has been used and ordered daily.Create links with other sites where feasible to not duplicate stores stock.Ensure redundant stock does not build up.Maintenance TasksEnsure the maintenance plan has purpose and evolves to allow the maximum time available for production, no strip and rebuild for the sake of it! Only replace worn/ broken parts – condition based rather than planned based maintenance.Drive the tasks through required work from observations and data, not just theoretical plans.Full evaluation of, cost, availability and requirement to decide if run to failure or replace.Maintenance always follows production, not the other way around.Ensure that maintenance tasks adhere to company’s food safety polices at all times.Ensure all working practices comply with company rules and procedures in order that you and any other persons using the area of work can do so safely.Always keep full and up to date records of all equipment to ensure traceability.BudgetBe cost efficient and effective - treat all spends as if they are your own.To manage, monitor and control costs to ensure that site costs are within budgeted requirements.Measurable OutcomesTime spent on the factory floorTechnical skills & abilities to personally repair / maintain equipmentDown timeBalance between planned & reactiveZero rejections for product food safety and quality issues due machineryWaste driven by poor equipment performanceDaily, weekly, monthly production targets are fully metCosts are maintained at/below budgeted levelsDirect Team to receive a performance reviewTraining and development plans in place for all team, producing measurable business benefitsQuality and improvement initiatives being implementedReduction in accidents and incidents on a YOY basisAn improving trend on the submitted weekly KPI’sProjects delivered on time within budgetDrive actions from quality benchmarkingLevels of ResponsibilityAll site process and equipment.Break down interventions, maintenance and improvementsProduction TargetsMaintenance budgetHealth & SafetyTeam managementTraining and development of the teamImpeccable hygiene standards alwaysBehaviorsAdaptable- Adjust approach to match varied task requirements; Adjust behavior to others’ styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks.Communication- presents ideas optimally, actively listens and works across functional boundaries.Teamwork/ Cooperation- effectively working within and outside the formal line of authority.Performance – Open to change and will always look for better, simpler, and more effective ways of operating.Hands on approach – Decisions and plans based on seeing and being part of the event, not solely based on report reading.Zero compromise on Quality and excellence – Hygiene, Process, Labor resource and Waste.Entrepreneurial – challenges the status quo and explores new ideas and opportunities. Continually striving to increase the knowledge of the processes and products - Understand all tasks, processes and activities as an expert in Ice cream.Teamwork – Commitment and enthusiasm to working together to achieve better outcomes.Accountability – Personal commitment, full participant who uses personal impact to build the business.Consumer focused – Produce product to the agreed quality standards.Know Your People – Spend time getting to know your people, their skills, interests, knowledge, etc.In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.The position involves frequent exposure to nuts and other potential allergens.The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between $92,000.00 and $95,000.00 per year.Dreyer’s Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.

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