Western Auto Puerto Rico Inc (520)
Tire Specialist
Western Auto Puerto Rico Inc (520), Guayama, Guayama, us, 00784
Time Type: Full TimePosted: 12 Days AgoJob Requisition ID: R-0461371Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.Recommend services and solutions based on customer interaction, customer needs, parking lot automobile diagnosis, and individualized automobile consultation.Provide professional, courteous, and prompt customer service experience through benefit-selling processes and procedures.Perform basic diagnostic tests and assist in training other Team Members in parts knowledge as needed.In charge of parts sales, focusing on tires and service sales, and utilize specialized knowledge to perform the sales.Comply with the company targets and AAP sales programs and strategies.Perform daily tasks established in the Company’s daily plan in order to reach sales targets and keep the store in high quality standards for our customers.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Demonstrate an eagerness to be a team player and assist in other functions as assigned by the store management team, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.Working knowledge of automotive systems, and capability to diagnose in order to give recommendations to solve vehicle problems.Ability to communicate effectively and build strong relationships with customers, peers, and management.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals (English and Spanish).Successfully complete the Parts Knowledge Assessment.Ability to work an assortment of days, evenings, and weekends as needed.EDUCATION and/or EXPERIENCE
Minimum 3 years experience in automotive or retail customer service, high school diploma or GED equivalent or equivalent combination of education and experience.CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver's license; ASE Certification preferred, but not required.PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals. The noise level/vibration in the work environment is usually moderate.California Residents click below for Privacy Notice:At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.When you join our team, you become one of more than 70,000 knowledgeable and experienced Team Members who take pride in providing outstanding customer service to our customers, communities, and each other every day.With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.Recommend services and solutions based on customer interaction, customer needs, parking lot automobile diagnosis, and individualized automobile consultation.Provide professional, courteous, and prompt customer service experience through benefit-selling processes and procedures.Perform basic diagnostic tests and assist in training other Team Members in parts knowledge as needed.In charge of parts sales, focusing on tires and service sales, and utilize specialized knowledge to perform the sales.Comply with the company targets and AAP sales programs and strategies.Perform daily tasks established in the Company’s daily plan in order to reach sales targets and keep the store in high quality standards for our customers.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Demonstrate an eagerness to be a team player and assist in other functions as assigned by the store management team, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.Working knowledge of automotive systems, and capability to diagnose in order to give recommendations to solve vehicle problems.Ability to communicate effectively and build strong relationships with customers, peers, and management.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals (English and Spanish).Successfully complete the Parts Knowledge Assessment.Ability to work an assortment of days, evenings, and weekends as needed.EDUCATION and/or EXPERIENCE
Minimum 3 years experience in automotive or retail customer service, high school diploma or GED equivalent or equivalent combination of education and experience.CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver's license; ASE Certification preferred, but not required.PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals. The noise level/vibration in the work environment is usually moderate.California Residents click below for Privacy Notice:At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.When you join our team, you become one of more than 70,000 knowledgeable and experienced Team Members who take pride in providing outstanding customer service to our customers, communities, and each other every day.With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you.
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